Administrative Assistant 2 (PCN 082043)
About The Position
The Administrative Assistant 2 plays a key role in supporting the Division of Corporations, Business and Professional Licensing in the Anchorage office. This is a dynamic position that leads a hardworking team of Office Assistant 2 and Administrative Assistant 1. In this role, you’ll recruit, train, and supervise Anchorage’s front-line reception staff the team that keeps the Anchorage office running smoothly. They assist license applicants, respond to questions from the public in person, by phone, and through email, and help ensure every interaction is welcoming and efficient. As the team’s leader, the incumbent sets priorities, assigns and reviews work, evaluates performance, and helps guide staff development. This is an exciting opportunity for someone who enjoys building strong teams, improving processes, and being at the center of a fast paced, service focused environment.
Requirements
- Six months of entry-level technical experience in one or more administrative functional areas such as human resources, accounting, administration, and procurement.
- One year of advanced-level clerical experience.
- One year of post-secondary education from an accredited college (32 semester hours or 48 quarter hours equals 1 year).
- One year of any combination of post-secondary education, vocational education, and/or advanced-level clerical experience.
- Personal Accountability
- Customer service
- Teamwork
- Ability to be a leader
- Exceptional work ethic
- Conscientious
- Takes pride in their work
- Shows commitment
- Consistently responsible in how they approach every task
- Strong self-management
- Ability to set clear goals
- Takes initiative
- Stays motivated
- Thrives when trusted to work independently
- Ability to improve processes and create positive experiences
- Ability to build cooperation, trust, and team spirit
- Ability to inspire others and create a supportive, motivated work atmosphere
Nice To Haves
- Prior supervisory experience is not required to be successful in this position.
Responsibilities
- Recruit, train, and supervise Anchorage’s front-line reception staff.
- Assist license applicants.
- Respond to questions from the public in person, by phone, and through email.
- Ensure every interaction is welcoming and efficient.
- Set priorities, assign and review work, evaluate performance, and help guide staff development.
Benefits
- Personal growth
- Independent work
- Professional judgement
- Fast-paced, team-oriented atmosphere
- Strong emphasis on providing excellent customer service
- Benefits package
- Paid leave
- Ability to telework when appropriate
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
