Administrative Assistant 1

Commonwealth of Pennsylvania • Dauphin County, PA

11h • Hybrid

About The Position

Do you want your administrative work to support a team that provides claim payments for workers entitled to Pennsylvania workers' compensation benefits when insurance companies cannot? Apply for this Administrative Assistant 1 position with the Pennsylvania Insurance Department, Auto Cat and Worker's Compensation Security Funds (WCSF) Division, Bureau of Special Funds (BSF). This role blends steady office work with meaningful service to Pennsylvania residents. Take the next step in your career and grow your administrative skills while contributing to public service! As an Administrative Assistant 1, you will provide vital administrative and clerical support that ensures BSF program operations run efficiently and effectively. Your work will help support programs that assist people across the Commonwealth.

Requirements

• Such training as may have been gained through graduation from a four year college or university or any equivalent combination of experience and training.
• Meet the PA residency requirement.
• Be able to perform essential job functions.

Responsibilities

• Provide general clerical and administrative support for daily operations, department-wide programs and projects; help provide technical training to staff
• Create, organize, update, and maintain all Special Funds procedure manuals, process maps, and related documents; research and analyze other states’ processes and procedures; and identify and recommend internal changes based on findings
• Prepare periodic and ad hoc reports; analyze to identify trends, discrepancies, and abnormalities
• Create letters, memos, and newsletters to provide the public with educational information about WCSF and related programs
• Support budget preparation and prepare preliminary estimates; determine cause of rejected, missing, and uncashed payments and independently resolve
• Answer phone calls and email inquiries regarding Special Funds processes and functions; prepare correspondence

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level