Administrative Assistant 1 (AA1) - Yakima

State of Washington • Yakima County – Yakima, WA

1d • Onsite

About The Position

Our vision is to ensure that “ All Washington's children and youth grow up safe and healthy, thriving physically, emotionally, and educationally, nurtured by family and community". This position contributes to the Department of Children, Youth, and Families' (DCYF) mission to protect children and strengthen families, so they flourish by providing administrative and technical support to Social Service Specialists, supervisors, community partners, and members of the public who visit the office. In this role, you will perform a variety of routine administrative duties, clerical projects, and recurring tasks in a fast-paced, high-stress, and detail-oriented environment. Success in this position requires the ability to multitask, prioritize competing responsibilities, meet deadlines, and provide coverage for other positions within the unit, as needed.

Requirements

• High school diploma (or GED) AND one (1) year of office experience requiring keyboarding or typing.
• Equivalent combination of education and experience totaling one (1) year of office/clerical, secretarial, bookkeeping, accounting, or general administrative work.
• The ability to take action to learn and grow.
• The ability to take action to meet the needs of others.
• The ability to pass a Spanish language certification test through DCYF is required.
• A minimum of at least two years of driving experience and a valid driver’s license.

Nice To Haves

• Demonstrated strong knowledge of Microsoft Office products, including Word, Excel (multi-level spreadsheet creation experience), Adobe, and general computer and keyboarding skills.
• Previous experience operating vehicles for maintenance and repair transport.
• Demonstrated knowledge of general office procedures, processes, and the ability to prioritize and manage multiple assignments in a fast-paced environment.
• Previous experience drafting, editing, proofreading, and sending electronic correspondence, memos, and other written documents.
• Previous experience navigating internet browsers and conducting research.
• Demonstrated ability to effectively communicate with management, peers, clients, and members of the public while providing a high level of customer service.
• Demonstrated ability to work effectively in a diverse, fast-paced environment and handle inquiries and complaints promptly and professionally.
• Previous experience maintaining confidentiality and exercising discretion in all aspects of work.

Responsibilities

• Perform vehicle fleet management, including driving vehicles for service and cleaning.
• Uploads court orders, files court documents on-line and in-person as required.
• Answer a multi-line phone system in a fast-paced environment.
• Greet clients, providers, staff, and members of the public.
• Act as a liaison between clients and Social Service Specialists.
• Screen calls and visitors and provide information to internal and external customers.
• Timely distribute communications and documents.
• Maintain office procedures, priorities, deadlines, and coordinate daily office operations.
• Perform complex word processing tasks and create, edit, and review correspondence.
• Coordinate and assist Social Service Specialists and office staff.
• Maintain court calendars and prepare court-related documents.
• Prepare files for uploading to the document management system.
• Process background checks, disclosure and discovery requests, and requests for birth certificates and Social Security numbers.
• Maintain filing systems, databases, multiple tracking logs, electronic files, and computer programs, including data entry into department databases and Excel.
• Troubleshoot standard office equipment, including multi-function devices, copiers, scanners, fax machines, and postage equipment.
• Maintain vehicle schedules and mileage logs.
• Keep inventory of office and client resources.
• Provide backup support to Administrative Assistants in neighboring offices, as needed.

Benefits

• Additional 5% assignment pay for dual language based on successful completion of the Language Certification Test.
• Public Employee Benefits Board (PEBB) benefits eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED