Administration Assistant
About The Position
We’re currently seeking a highly organised and customer-focused Part-Time (12 hours a week) Administration Assistant to join our welcoming team at Goodstart Numurkah, a 60-place centre operating 6:30am – 6:30pm. As an Administration Assistant, you will support the Centre Director to deliver key business outcomes and ensure the smooth day-to-day operation of the centre. You will be the first point of contact for families and visitors, delivering a warm, professional experience while managing key administrative processes. This is a dynamic role where strong organisation, attention to detail, and exceptional customer service are essential.
Requirements
- Current VIC Working with Children Check
- Experience in administration and/or customer service (essential)
- Strong organisational skills and the ability to manage competing priorities
- Excellent verbal and written communication skills
- Proficiency in Microsoft Office and the ability to learn new systems
- A professional, friendly and approachable manner
- A commitment to maintaining confidentiality and high professional standards
Responsibilities
- Deliver a high standard of customer service, creating a welcoming environment for families and visitors.
- Manage enrolment enquiries, maintain the waitlist, and support the centre’s attendance pipeline.
- Coordinate centre tours and respond to general enquiries on behalf of the Centre Director.
- Support the management of family accounts, bookings and debt reduction.
- Perform key administrative tasks including e-purchasing, filing, record management and archiving.
- Assist with calendar and meeting coordination for the Centre Director.
- Build and maintain strong, respectful relationships with families and stakeholders.
- Contribute to continuous improvement of administrative processes and centre performance.
Benefits
- Competitive pay above the national award rates
- 15% discount off your childcare gap fees
- Up to 6 weeks paid parental leave
- Fitness Passport - access to gyms and pools for you and your family at a heavily discounted price
- Paid professional development
- Two wellbeing days included in your personal leave per year
- Free annual flu shot (optional)
- Option to purchase extra leave for even greater work life balance
- First Nations Support and Cultural Leave
- Retail and childcare discounts on insurance, travel and technology
- Uniform allowance
- Employee referral program
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
