About The Position

The Temporary Administration Assistant supports internal employees and external clients with a variety of administrative duties while gaining introductory knowledge of Hylant and the insurance industry. The role also includes self-study using education materials provided. The assistant provides customer service, supports office operations, and assists the administration team as needed.

Requirements

  • High school diploma or GED equivalent.
  • Attention to detail and the ability to maintain awareness of important projects and details.
  • Ability to learn and retain new information easily.
  • Fluency in Microsoft 365 software.
  • Team-player skills and effective verbal and written communication.
  • Ability to work autonomously as a self-starter and adapt quickly to changing priorities and deadlines.
  • Customer-centered mindset, including listening and responding effectively to questions, resolving customer problems, measuring customer satisfaction, and exceeding expectations.
  • Ability to learn quickly and proficiently understand and absorb new information.
  • Flexibility and adaptability when multitasking and responding to changing priorities.
  • Ability to cope effectively with complexity, urgent demands, and change.
  • Technical acumen in the use of office equipment.

Nice To Haves

  • College degree and/or equivalent business office experience.

Responsibilities

  • Provide a high level of customer service to internal employees and external clients.
  • Manage a multi-line switchboard.
  • Sort, process, and deliver mail throughout the building.
  • Manage catering requests, event setups, and related expenses.
  • Answer general questions regarding administrative services.
  • Support the administration team in whatever function is necessary.
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