Administration Assistant (Part-Time Temporary)

Hylant • Grand Rapids, MI

3d

About The Position

The Temporary Administration Assistant gains introductory knowledge and appreciation of Hylant and the insurance industry while supporting internal and external customers with a variety of administrative duties. The role also involves completing self-study education materials provided by the company.

The position provides customer service and administrative support, including switchboard management, mail handling, catering and event coordination, answering questions about administrative services, and assisting the administration team as needed.

Requirements

• High school diploma or GED equivalent.
• Attention to detail, including maintaining awareness of important projects and details.
• Ability to learn and retain new information easily.
• Fluency with Microsoft 365 software.
• Team-player approach and effective verbal and written communication skills.
• Ability to work autonomously as a self-starter and adapt quickly to changing priorities and deadlines.
• Customer-centered mindset, including listening and responding effectively to customer questions, resolving customer problems to their satisfaction, measuring customer satisfaction, and exceeding expectations.
• Ability to learn quickly and understand and absorb new information proficiently.
• Flexibility and adaptability when multitasking and responding to changing priorities, complexity, urgent demands, and change.
• Technical acumen in using office equipment.

Nice To Haves

• College degree and/or equivalent business office experience.

Responsibilities

• Provide a high level of customer service to internal employees and external clients.
• Manage a multi-line switchboard.
• Sort, process, and deliver mail throughout the building.
• Manage catering requests, event setups, and related expenses.
• Answer general questions regarding administrative services.
• Support the administration team in whatever function is necessary.
• Complete self-study education materials provided by the company.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED