Administrateur(trice) des services-Division Énergie

Cummins • Candiac, QC

6d • Onsite

About The Position

Cummins is seeking a Service Administrator to join its Energy division team at the Candiac branch. The person in this role serves as the first point of contact with the customer to promote quality customer service and help increase business activity within the branch.

Requirements

• First point of contact with customers, by phone
• Develop positive relationships with key customers
• Assess customer needs
• Gather relevant information
• Create basic work orders in appropriate systems
• Provide status updates to customers

Responsibilities

• Serves as the first point of contact with customers, by phone, developing positive relationships with key customers.
• Assesses customer needs and gathers relevant information.
• Creates basic work orders in appropriate systems.
• Provides status updates to customers, as requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed