Admin Officer

UBS•Denver, CO

10d•$90,000 - $120,000

About The Position

The Admin Officer manages branch administration and provides administrative support to the management team. The role oversees recruiting, training, and ongoing development of administrative support staff; follows up on local issues and escalates them when needed; supports strategic firm initiatives; and identifies office cost efficiencies, including through P&L management. The Admin Officer coaches and educates employees on administrative policies and procedures and implements service excellence standards, including best practices for client experience. The role partners with the management team and Home Office to address management and staffing issues. This position is part of Wealth Management Americas and the market team, serving high-net-worth and ultra-high-net-worth individuals and families through financial advisors. It reports directly to the Market Administrative Office and works closely with the Market Head. The Admin Officer leads administrative managers and support staff across the market, coaching them on all aspects of their roles. Applications may be submitted until October 24, 2026.

Requirements

Ideally, 3 or more years of experience with a leading financial institution.
Management experience as an administrative manager or in another substantive leadership role.
Series 7, 66, and 9/10 licenses.
Ability to work in partnership and delegate effectively.
Skill in creating a positive business culture.
Curiosity about using AI to improve workflows, with sound judgment in validating outputs and aligning use with policies, risk standards, and ethical practices.

Nice To Haves

Three or more years of experience with a leading financial institution is described as ideal.

Responsibilities

Manage branch administration and provide administrative support to the management team.
Manage the end-to-end recruitment and training process for administrative support staff, and provide ongoing management and development support.
Follow up on local issues identified by the management team and escalate them when necessary.
Support and drive strategic firm initiatives.
Identify and implement office cost efficiencies, including P&L management.
Coach and educate employees on administrative policies and procedures.
Implement service excellence standards and coach administrative support staff on client-experience best practices.
Partner with the management team and Home Office to address management or staffing issues.
Lead administrative managers and support staff across the market and coach them on all aspects of their roles.