Admin Clerk I

City of Los Banos•Los Banos, CA

About The Position

The Admin Clerk I is an entry-level position in the Administrative Clerk series, assigned to the Fire Department. The role performs administrative support duties for department management and professional staff, including researching and gathering information, preparing correspondence, and maintaining files. It also provides receptionist services, greets visitors, and gives routine information to the public. Employees work under immediate supervision while learning the job, progressing to general supervision as they learn the procedures and processes of their assigned area. Unless permanently allocated to Level I, employees are expected to promote to Level II after meeting performance expectations and demonstrating the ability to perform the full range of Level II duties. Applicants must submit a typing certificate showing at least 40 net words per minute. Online typing certificates are not accepted, and certificates must be no more than two years old as of the recruitment closing date. Applicants who fail to submit the required certificate will not proceed in the recruitment process. Qualified applicants will be contacted after the recruitment closes.

Requirements

Must be at least 18 years old by the application date.
Equivalent to completion of the twelfth grade.
Possession of a valid California Class C driver's license.
Type at least 40 net words per minute and submit a qualifying typing certificate. Online certificates are not accepted; the certificate must be no more than two years old as of the recruitment closing date.
Knowledge of modern office procedures, methods, and computer equipment.
Knowledge of basic mathematical calculations.
Knowledge of English usage, including spelling, punctuation, and grammar.
Knowledge of customer service principles and practices.
Ability to learn administrative support activities, use a personal computer for data entry, inquiries, and report generation, and follow oral and written instructions.
Ability to understand, interpret, and explain department policies and procedures; identify and help resolve office operations and procedural issues; and answer questions from the public and staff.
Ability to maintain confidentiality of sensitive information and make accurate mathematical calculations.
Ability to communicate clearly and concisely orally and in writing, exercise independent judgment, work with minimum supervision, and establish effective interpersonal relationships.
Ability to hear and understand telephone communications.
Ability to sit at a desk or stand at a counter for extended periods; intermittently twist, reach, write, use a keyboard, run errands, and lift or carry up to 10 pounds.
May be required to attend night meetings.

Responsibilities

Maintain reliable and dependable attendance and punctuality.
Receive, open, and process incoming mail and process outgoing mail.
Receive and process documents and transmittals, including citations, development submittals, and requests for information.
Research information and prepare staff reports and resolutions for public hearings.
Prepare and maintain databases and track information and projects.
May coordinate meeting agenda preparation, attend meetings, and take and transcribe meeting minutes.
Greet members of the public, answer telephones, and provide routine information about City policies and regulations.
Provide administrative support to department staff, make copies, prepare and distribute correspondence, and type memoranda, letters, and reports.
Respond to routine information requests from the public and City employees.
Maintain files, forms, documents, materials, and confidential and public records.
Type material from rough drafts, notes, or verbal instructions.
Operate computer systems and business machines, including calculators, copiers, and fax machines.
Prepare, maintain, and file letters, reports, and other materials.
Maintain a safe and effective workplace.
Develop and prepare special reports and create forms.
Assist with special projects as assigned.
Maintain and restock office supplies.
Build and maintain positive working relationships with coworkers, other City employees, and the public using good customer service principles.
Perform other related duties as assigned.