Admin Assistant, Off-Campus Programs & Service Learning

Messiah University•Mechanicsburg, PA

27d•Onsite

About The Position

This is a full-time position (40 hours per week) that supports the mission of advancing service, leadership and reconciliation, as informed by the University’s mission, through the work of local and global engagement. The role involves supporting daily operations, fostering a welcoming environment, supervising student workers, assisting with event planning and execution, managing budgets, providing administrative assistance for off-campus programming, and maintaining accurate records. The position also requires utilizing a travel software system, managing the Agape Center website, and ensuring clear communication of programs and resources.

Requirements

High School diploma or equivalent
1 – 2 years administrative experience
Office management skills and a passion for hospitality
Excellent interpersonal relations skills
Strong organizational skills with attention to detail, ability to effectively manage and prioritize multiple demands and to work independently
Advanced written and verbal communication skills
Ability to work well with diverse constituency, both on and off-campus audiences
Ability to effectively support and interact with students
Proficient in Microsoft Office and social media platforms
Requires a valid PA driver’s license as driving is necessary to assist with select off campus programs (i.e. Fall training, staff retreats, etc.)
Requires a valid US/PA drivers license
Consistent demonstration of the highest standards of personal integrity
A commitment to cultural intelligence and developing strong inter-cultural engagement skills
Productive efforts toward the achievement of department goals and the University’s strategic plan
Consistent engagement in the communication process, actively seeking to make sure that priorities and initiatives, as well as changes are communicated abundantly
Consistent efforts to foster a work environment that is rooted in Christian values
Integration of Christian faith into daily work
Employees must comply with the use of Personal Protective Equipment (PPE) which includes, but is not limited to, safety glasses, chemical splash goggles, protective footwear, gloves (mechanical, chemical resistant, electrical, cut-resistant), face shields, hearing protection, protective clothing, etc.

Nice To Haves

Bachelor's degree
Event planning is a plus
Experience in higher education or community engagement programs is preferred
Experience with travel management software (Terra Dotta) is advantageous

Responsibilities

Perform receptionist duties including fielding and directing inquiries to appropriate staff and responding to questions concerning Agape Center activities and services.
Screen and route internal and external communication.
Provide administrative support to Agape Center staff, including scheduling meetings and appointments, coordinating administrative travel, providing event and program support, and reconciling credit card transactions.
Foster a welcoming and productive work environment.
Assist in the coordination of Service-Learning & Community Engagement programming and services such as International Friendsgiving, Service Day, Celebration of Service, Clearance Night, Passing the Torch, MLK Day of Service, Leadership Training Week, etc.
Manage data input and monitoring for all institutional international travel through the travel software, Terra Dotta; assist in following up with students and faculty for needed information.
Support Off-Campus Programs with managing institutional travel proposals and approvals, and in coordinating international travel insurance for employees and students; assist director with risk assessment and monitoring.
Design and maintain office informational resources such as brochures, display boards, and flyers; maintain and update website as needed.
Assist Off-Campus Programs with maintaining up-to-date manuals each semester (International Travel Manual, Educator’s Guide to Cross-Cultural Courses, Off-Campus Student Handbook, Off-Campus Programs Advisory Committee Manual, International Risk Management Committee Manual).
Coordinate and execute Passport Service Days on campus with the Cumberland County Prothonotary’s office each semester.
Assist directors with managing budgets and grants.
Supervise neatness and order of Agape Center common spaces, storage areas and supply cabinets.
Order departmental supplies and handle requests for supplies as needed.
Take minutes at committee meetings as requested, and at departmental meetings.
Maintain archive of minutes and attachments for departmental meetings and for specific committees as assigned.
Assist in recruiting, application management, training and supervising student workers; monitor and approve time sheets.
Respond to student questions regarding programs, opportunities, and clearances through the Agape Center.
Maintain consistent and reliable attendance.
Other duties as assigned.