Adjuster

ChubbSpokane Valley, WA

About The Position

This role involves accepting, contracting, and handling assigned claims. The Adjuster will work on as many claims as possible, assist in resolving policyholder complaints related to claims, and help investigate more complex claims. Quality control functions as assigned and other duties as necessary will also be part of the responsibilities.

Requirements

  • Ability to organize and prioritize multiple tasks.
  • Ability to work in a team-oriented environment.
  • Ability to effectively communicate and maintain business relationships with Company personnel, outside resources and customers.
  • Ability to use the Company’s terminology, procedures and systems.
  • Ability to use department equipment.
  • Ability to perform basic and complex mathematical calculations.
  • Ability to drive a vehicle and maintain a valid driver's license.
  • Ability to remain calm and professional during peak periods of activity.
  • Ability to work from oral and written communication.
  • Ability to maintain confidentiality.
  • Ability to work independently.
  • Ability to travel away from home for extended periods of time and on short notice.
  • Willingness to relocate to another division if requested.
  • Ability to assist in other work-related areas as required.
  • High School or GED required.

Nice To Haves

  • Knowledge of or the ability to learn the agricultural industry, including an understanding of the kinds of crops produced in the territory; agricultural issues.
  • Knowledge of or the ability to learn Rain and Hail’s products, services and systems.
  • Knowledge of and the ability to learn the underwriting and claim adjustment rules and regulations associated with the Multiple Peril Crop Insurance program, crop-hail program and the other insurance products offered by the company.
  • Baccalaureate degree in Agricultural Business or related field preferred.
  • 1-3 years of experience.

Responsibilities

  • Accept, contract, and handle claims as assigned.
  • Work as many claims as possible.
  • Assist in resolving complaints from policyholders relative to claims.
  • Assist in investigating more complex claims.
  • Complete Quality Control functions as assigned.
  • Assist with other duties as necessary.

Benefits

  • Comprehensive benefits package
  • Discretionary annual incentive program
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