WC Adjuster

JOHN MULLEN & CO INC • Honolulu, HI

2d • $50,000 - $70,000

About The Position

The Workers Compensation Adjuster analyzes new and existing claims to determine benefits due in accordance with Hawaii law. The role conducts investigations, addresses pertinent issues, and attends hearings on all islands. The position is full-time, Monday through Friday, with a flexible work shift within Company flex schedules, as approved by the department manager. No travel is expected.

Requirements

• High school diploma or GED.
• Minimum of 3–5 years’ experience handling workers’ compensation claims.
• WC Adjuster’s license or willingness to acquire one.
• Excellent client servicing skills and ability to work well with internal and external customers.
• Ability to meet timeline requirements and multiple deadlines.
• Flexible, team-oriented, organized, and detail-oriented approach.
• Ability to handle a high-volume workload and work independently and efficiently.
• Excellent verbal and written communication skills.
• Ability to read and understand medical reports.
• Familiarity with Hawaii statutes and regulations.
• Experience taking recorded interviews.
• Demonstrated proficiency in Microsoft Office programs.

Nice To Haves

• WC Adjuster’s license preferred.

Responsibilities

• Determine eligibility for benefits.
• Conduct investigations and assessments.
• Provide excellent client servicing.
• Manage the litigation process and ensure timely, cost-effective claims resolution.
• Respond promptly to emails, phone calls, and client requests.
• Comply with client and internal special handling instructions.
• Assist with 3-point contacts for initial WC claims imputation.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED