Activity Attendant

Azul Hospitality•Koloa, HI

12d•$20 - $22•Onsite

About The Position

The Activity Attendant performs guest-service and operational duties in the pool area, including welcoming guests, supporting food and beverage and slide functions, renting and cleaning equipment, and maintaining the cleanliness, setup, and organization of the pool and common activity areas. The role also supports guest activities, reservations, transactions, and resort information services while following company, departmental, safety, and security procedures. The position requires regular attendance and flexibility to work varying schedules based on hotel business needs, as well as attendance at scheduled training sessions and meetings. Staff must comply with Azul Hospitality rules and grooming and uniform standards. The job description notes that duties may include other reasonable tasks assigned by managers or supervisors.

Requirements

High school diploma or equivalent education.
Ability to speak, read, write, and understand the primary language used in the workplace.
Good verbal, written, and electronic communication skills.
Excellent leadership capability and customer-relations skills.
Detail-oriented, with strong organizational and communication skills.
Basic computer skills.
Ability to deal effectively with internal and external customers, including using patience, tact, and diplomacy, and to collect accurate information to resolve conflicts.
Self-driven and able to work independently.
Ability to perform the essential functions with or without reasonable accommodation.
Regular attendance and ability to work varying schedules based on hotel business needs.
Ability to attend scheduled training sessions and meetings.

Nice To Haves

Customer service experience preferred.
Hospitality experience preferred.

Responsibilities

Set up and implement the weekly activity calendar.
Greet and welcome guests in the pool area.
Promote and enforce safe use of the pool and slide features.
Prepare food and drinks according to company and industry standards.
Handle cash transactions and balance the cash drawer to the specified amount.
Issue beach towels and provide instructions to guests as appropriate.
Follow security protocols and departmental and company procedures.
Maintain knowledge of resort accommodations and local information.
Transmit and receive messages using equipment such as telephones, computers, and radios.
Answer inquiries about resort services, shopping, dining, entertainment, and travel directions.
Maintain inventory of towels, retail items, and equipment.
Confirm and cancel reservations for cabana guests when applicable.
Post charges, including villa, food, liquor, or telephone charges, by hand or machine.
Recognize repeat guests and become familiar with corporate accounts.
Maintain pool-area cleanliness, setup, and organization.
Maintain common-area activity spaces and equipment.
Assist with guest inquiries.
Report maintenance problems, safety hazards, accidents, and injuries.
Follow company safety and security policies and procedures.
Perform other duties as assigned or reasonably requested by supervisors.