Activities Coordinator

Sunrise Senior Living • Oakton, VA

7d • $22 - $28

About The Position

At Sunrise Senior Living, the Activities & Volunteer Coordinator leads resident engagement, volunteer services, concierge operations, and customer experience programs to promote connection, purpose, and well-being and support resident and family satisfaction. The role plans and evaluates resident-centered programs and events; oversees activities, entertainment, and wellness programming across all neighborhoods, including memory care; and supervises team members, volunteers, and concierge staff. The coordinator also manages volunteer recruitment and development, community partnerships, engagement tracking and documentation, concierge operations, and aspects of budgeting, staffing, scheduling, and operational planning. The position partners with Sales and Resident Care on move-ins and ongoing engagement and ensures compliance with safety, regulatory, and Sunrise quality standards.

Requirements

• At least 2 years of leadership or supervisory experience in senior living, hospitality, recreation, or volunteer management.
• Proven ability to lead teams and manage multiple priorities.
• Strong organizational, communication, and event-planning skills.
• Sound judgment in a fast-paced environment.
• Passion for creating meaningful resident experiences.
• Valid driver's license, if required.

Nice To Haves

• Experience with volunteer or engagement technology and reporting.

Responsibilities

• Plan, implement, and evaluate resident-centered engagement programs and events.
• Oversee activities, entertainment, and wellness programming across all neighborhoods, including memory care.
• Supervise team members, volunteers, and concierge staff.
• Recruit, onboard, train, and retain volunteers, and build community partnerships.
• Track participation, satisfaction, and engagement metrics to improve programming.
• Manage engagement documentation, calendars, reporting, and technology platforms.
• Lead concierge operations and provide exceptional experiences for residents, families, and visitors.
• Support budgeting, staffing, scheduling, and operational planning.
• Partner with Sales and Resident Care on move-ins and ongoing engagement.
• Ensure compliance with safety, regulatory, and Sunrise quality standards.

Benefits

• Medical, dental, vision, life, and disability plans.
• Retirement savings plans.
• Employee Assistance Program and discount program.
• Paid time off (PTO), sick time, and holiday pay.
• myFlexPay, which allows employees to get paid within hours of a shift.
• Tuition reimbursement.
• Discretionary and/or non-discretionary bonuses may be offered, depending on position, available plan or program, and required performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed