Activities Coordinator

Ohio Living•Macomb Township, MI

About The Position

The Activities Coordinator plans, organizes, develops, and may direct the overall operation of the Activity Department. The role ensures an ongoing activities program that meets residents’ interests and supports their physical, mental, and psychosocial well-being in accordance with company standards and applicable federal, state, and local requirements. The coordinator provides quality activity programming, supports positive resident and staff relationships, maintains communication with residents’ families, and serves as a community liaison. The role also maintains compliant records and care plans, participates in quality assurance and clinical assessment activities, and keeps current on relevant licensure, certification, reimbursement, and professional practice matters. The position supervises Activities staff, including hiring and orientation, performance management, staff development, training, and staffing coverage planning. Other duties may be assigned.

Requirements

High school diploma or equivalent required.
At least two years of experience in long-term care, a hospital, or another related healthcare setting required.
Ability to read, write, speak, and understand English.
Valid driver’s license and acceptable driving record.
Must be insurable under professional liability and crime coverage policies according to the insurance carrier’s underwriting standards.

Nice To Haves

Bachelor’s degree in recreation, art therapy, or a related field preferred.
Current unencumbered designation to practice as a Certified Therapeutic Recreational Specialist preferred.
One year of supervisory experience preferred.

Responsibilities

Provide quality activity programming to residents.
Interact with residents to support quality care and positive resident/staff relations.
Maintain open relationships with residents’ family members and respond professionally and promptly to requests or concerns.
Review resident concerns and complaints and maintain a written record of actions taken.
Act as a community liaison by describing program services to various audiences, and seek new revenue-generating opportunities and referral sources.
Attend care conferences as necessary.
Address concerns raised through Resident/Family Satisfaction Surveys.
Maintain and review charts, notes, and documentation for completeness, accuracy, and compliance with applicable requirements.
Stay informed about licensure, certification, and reimbursement issues and implement necessary changes to facility practices.
Maintain confidentiality of resident information and honor residents’ personal and property rights.
Assist the Quality Assurance Committee with evaluating ongoing activity services and implementing plans to correct identified deficiencies.
Participate in and monitor clinical assessments of the MDS.
Develop and oversee preliminary and comprehensive written plans of care for each resident, and ensure activity progress notes and care plans document services and residents’ responses accurately and descriptively.
Keep informed through reading, workshops, seminars, and continuing education courses.
Supervise Activities staff and foster a positive work environment that attracts, retains, and motivates employees.
Interview, select, and orient new direct reports.
Set and promote performance expectations for direct reports and evaluate their performance in accordance with company policy and procedure.
Provide developmental guidance to staff to support improved performance and growth.
Monitor employee accountability with organization requirements and work with Human Resources when further documentation or intervention is needed.
Participate in developing, planning, scheduling, conducting, and monitoring staff in-service training, on-the-job training, and orientation programs.
Ensure reasonable staffing coverage when a direct report is absent or a reporting position is vacant.
Respond in a timely and thoughtful manner to departmental staff questions, requests, and work submitted for review and approval.
Perform other duties as assigned.