Activities Ambassador - Margaritaville Resort Orlando

NDM Hospitality Services•Kissimmee, FL

About The Position

NDM is a family-owned hospitality business that began in food and beverage and is expanding into vacation rentals, combining the comforts of a vacation home with the services and amenities of a resort. The Activities Ambassador engages guests of all ages through creative activities and a positive, welcoming presence at Margaritaville Resort Orlando. The role includes hosting scheduled activities, assisting guests at the park or Hang Ten Children's Play room, supporting guest safety and enjoyment, handling retail transactions, and coordinating with the team.

Requirements

  • At least 6 months to 1 year of similar experience.
  • Able to pass CPR/First Aid certifications within a timely manner.
  • Able to work well under pressure and balance multiple priorities and assignments.
  • Adaptable, flexible, and empathetic.
  • Highly customer-oriented and responsive, with a strong need for closure.
  • Excellent written and verbal communication skills.
  • Able to work outdoors in different weather conditions.
  • Comfortable speaking into a microphone to large crowds.

Nice To Haves

  • High school diploma preferred.
  • Experience in recreational hospitality, cruise ships, summer camps, and/or as a DJ.

Responsibilities

  • Organize and host daily activities listed in the monthly activity calendar.
  • Welcome and assist guests entering the park or Hang Ten Children's Play room.
  • Follow policies and procedures to support guest access, safety, and enjoyment.
  • Ensure inventory needs are met.
  • Handle cash and point-of-sale transactions at Sundries Retail.
  • Dispatch guests down slides.
  • Lead by example and inspire motivation and anticipation among team members.
  • Maintain effective communication with team members about club operations and guest-related issues.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Free life insurance
  • 401(k) plan available
  • Discounted hotel rooms
  • Discounts in food and beverage outlets
  • Development opportunities
  • Employee appreciation events
  • Recognition and rewards program
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