Case Manager - Active

DEVELOPMENTAL PATHWAYS•Aurora, CO
•$25 - $29•Hybrid

About The Position

Developmental Pathways is seeking Active Case Managers to provide compassionate, person-centered service and support coordination to individuals receiving Medicaid Waiver and State General Fund services. The role includes conducting in-home visits to complete assessments, monitor services, and facilitate service plan meetings; engaging with families and community providers; and collaborating with colleagues at the Aurora office, typically about once per month. The case manager also works remotely, hosting virtual Zoom meetings with individuals and their teams, documenting and coordinating services, and participating in office hours and team meetings. The position involves driving between locations and working in individuals’ homes, the community, the office, and a home or other chosen remote workspace. This hybrid position follows a four-day, 40-hour workweek, Monday through Thursday or Tuesday through Friday. It requires frequent in-person visits, typically in individuals’ homes, and weekly travel within the Arapahoe, Douglas, and Elbert county catchment area to conduct monitoring, assessments, and other required duties in accordance with state regulations and company policies. The case manager schedules, facilitates, documents, and follows up on required meetings; maintains and distributes accurate documentation; completes monitoring and targeted case management activities; evaluates the need for and effectiveness of services; and coordinates support during emergencies and crises. The role also includes completing eligibility and needs assessments, maintaining knowledge of applicable regulations and programs, contacting community resources, meeting mandated reporter requirements, accurately recording work time, and providing coverage for temporarily assigned individuals as needed.

Requirements

  • Bachelor’s degree; or five years of experience in Long-Term Services and Supports, including Developmental Disabilities; or an appropriate combination of education and relevant experience.
  • Valid Colorado motor vehicle license and proof of motor vehicle insurance.
  • Meet driving requirements: no suspensions and no more than two tickets in the past three years. Upon request, based on qualifying need and approval, driving requirements may be waived in lieu of reliable transportation.
  • Ability to meet frequent in-person visit requirements and travel weekly within the Arapahoe, Douglas, and Elbert county catchment area.
  • Complete and comply with mandated reporter training and reporting requirements.

Nice To Haves

  • One year of experience in developmental disabilities or long-term services and supports.

Responsibilities

  • Conduct in-home visits to complete assessments, monitor service provision, and facilitate service plan meetings.
  • Engage with families and providers in the community to build trust and foster partnerships.
  • Collaborate with the team and other departments at the Aurora office to enhance service delivery.
  • Host virtual meetings with individuals and their teams, document and coordinate services, and participate in virtual office hours and team meetings.
  • Travel within Arapahoe, Douglas, and Elbert counties to meet in-person service responsibilities.
  • Schedule, facilitate, document, and follow up on required meetings; share updates and obstacles with necessary team members.
  • Ensure required documentation is accurate, entered on time, and distributed to necessary team members.
  • Complete documentation for monitoring and other targeted case management activities, and evaluate the need for and effectiveness of services requested and delivered.
  • Coordinate support in emergency and crisis situations.
  • Complete and adhere to mandated reporter training and reporting requirements.
  • Assess eligibility for services and supports and identify individuals’ strengths, needs, concerns, and preferences through interviews, observation, and standardized tools.
  • Maintain knowledge of state and federal regulations, policies, and procedures for long-term services and supports, Medicaid waiver and state-funded programs, and community resources.
  • Contact community resources, including law enforcement and medical personnel, to obtain information, coordinate services, or secure assistance.
  • Accurately allocate worked time on timesheets in accordance with company policies.
  • Provide case management services and support to temporarily assigned individuals and assist with department and team coverage as needed.

Benefits

  • Health, dental, and vision coverage
  • Employer-paid and supplemental life insurance
  • Short- and long-term disability insurance
  • Generous paid time off and holiday pay
  • Flexible work schedule
  • Monthly remote work stipend
  • 401(k) investment plan with employer match of up to 4%
  • Mileage reimbursement
  • Tuition reimbursement
  • Certified Employer for Public Service Loan Forgiveness Program
  • Healthcare reimbursement and flexible spending plan
  • Discounts on auto and homeowners’ insurance
  • Employee assistance program
  • Credit union membership
  • Employer-paid training
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