ACH Operations Specialist

Frontier Community Credit Union•Fort Leavenworth, KS
•Onsite

About The Position

Frontier Community Credit Union is seeking a service-oriented ACH Operations Specialist for its Ft. Leavenworth location. The role supports the Automated Services Department, including fraud and cards, and performs daily and monthly operations to help ensure the accuracy of credit union records, reports, and ACH items. The position also assists with reconciliations and financial analysis. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. Pay is $19.00 per hour. The employer describes itself as an Equal Opportunity Employer.

Requirements

  • One to two years of related experience in ACH, banking, or reports.
  • High school diploma or GED.
  • Intermediate computer skills, including Microsoft Word, Excel, and Outlook, and the ability to learn and navigate multiple technology platforms.
  • Excellent focus and the ability to adapt to each report while keeping the intended outcome in mind and solving problems efficiently.
  • Ability to multitask while conversing on the phone, searching for information, reading, and typing, and to quickly learn new technology.
  • Ability to manage time effectively and demonstrate reliability and dependability in attendance.
  • Emotional resilience to manage feelings and find positive aspects in most situations.

Nice To Haves

  • Bilingual Spanish skills.

Responsibilities

  • Provide prompt, accurate, professional, and friendly service to members.
  • Use problem-solving when established procedures do not fully address an inquiry.
  • Adhere to compliance policies when resolving issues.
  • Prepare required daily, weekly, and monthly reports.
  • Perform daily and monthly operations to ensure the accuracy of credit union records, reports, and ACH items.
  • Assist with reconciliations and financial analysis.
  • Maintain dependable attendance and punctuality.
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