Accounts Specialist

the Client•Framingham, MA

20h•Hybrid

About The Position

The Accounts Specialist, also described in the posting as an Accounts Receivable Specialist, manages accounts receivable, timely cash application, and customer deduction resolution. The role supports improvement of the cash conversion cycle and provides service to internal and external stakeholders in a fast-paced, transformational environment. It focuses on deductions, collections, and cash application, including work with major retail accounts such as Amazon, Walmart, Target, and Costco. This is a three-month contract role based in Framingham, Massachusetts, with a hybrid schedule: Tuesday through Thursday in the office and Monday and Friday working from home. The position pays $21.62 per hour. Applicants must be authorized to work for any U.S. employer; visa sponsorship is unavailable. The interview process is in person. The client is an audio technology company in the consumer electronics industry that designs speakers and headphones and distributes products through major retail partners. The staffing firm describes itself as minority-owned and a subsidiary of Chenega Corporation, a Native American-owned company, and says it values diverse and inclusive workplaces.

Requirements

At least 1 year of accounts receivable or finance experience.
Strong knowledge of the customer-to-cash (C2C) process.
Proficiency in Excel, including pivot tables and formulas, and Office tools.
Experience with SAP Finance, Adyen, or similar financial software.
Analytical skills for identifying trends and resolving payment discrepancies.
Familiarity with ERP systems; SAP ECC is preferred.
Familiarity with Power BI, including navigating slicers and filters.
Fluency in English is mandatory.
Ability to work independently across multiple time zones.
Strong analytical mindset, assertive communication, and problem-solving skills to drive collections and resolve deductions.
Authorization to work for any employer in the United States; the client is unable to sponsor or take over sponsorship of an employment visa.

Nice To Haves

Two to five years of accounts receivable or finance experience.
Power BI and automation tools experience.
A background in Finance or Accounting.

Responsibilities

Investigate deductions and disputes from major accounts, verify their validity, and gather supporting evidence.
Collaborate with Logistics, Sales, and Finance to resolve pricing disputes and obtain missing documents.
Monitor account statements, past-due balances, check payments, and remittances.
Conduct reporting and present account challenges and open accounts receivable status to internal sales leadership.
Serve as the primary contact for customer account inquiries, payment status, and receivables issues.
Monitor customer payment behavior and ensure compliance with payment terms.
Drive customer payment adherence through collections, negotiations, and dunning processes.
Accurately apply cash payments to open accounts receivable balances.
Reconcile accounts, match payments to invoices, and resolve discrepancies.
Investigate and resolve unidentified payments, overpayments, and misapplied payments.
Work with Order Management, Sales, Treasury, Finance, Accounting, and other internal teams to improve processes and customer experience.
Support month-end and year-end closing procedures and audit requests.
Contribute to process improvement, automation, and efficiency initiatives.
Report on accounts receivable KPIs and cash flow performance.