Accounts Receivable Technician

Goodwill Industries of Southeastern Wisconsin, Inc.•Milwaukee, WI

8d•$40,350 - $56,600•Onsite

About The Position

The Accounts Payable or Receivable Technician is responsible for timely and accurate coding and posting of cash receipts and journal entries. This position also prepares bank deposits, processes credit card payments, direct interface with customers/ payor sources on collection matters, and prepares daily cash sheet and other reports for management and external parties. This role typically works on projects and tasks that span 1 day – 3 months.

Requirements

Two years of college education or experience equivalency.
Previous accounts receivable experience or equivalent experience in a related field.

Nice To Haves

Customer Focus: Independently anticipate and meet customer needs, while searching for ways to improve customer service. Internalize customer feedback, and follow up with customers to ensure problems are solved by providing innovative ideas to meet their future needs.
Values Differences: Seeks out the diverse perspectives and talents of others, striving to work effectively with others who have different perspectives, backgrounds or styles. Behave with sensitivity towards differences in cultural norms, expectations, and ways of communicating. Challenge stereotyping or offensive comments.
Communicates Effectively: Shares information and updates with others, while ensuring a clear, concise and professional communication through reports, documentation, written and other communications. Listens with interest to what others have to say.
Situational Adaptability: Demonstrates flexibility of responses to different situations through adapting to the changing needs, conditions, priorities or opportunities. Monitors how well an approach is working to see if a change is needed, recognizing cues that suggest a change in approach or behavior is needed.
Drives Results: Demonstrates a strong drive to achieve meaningful results, through driving tasks to successful completion and closure. Sets high standards for own performance, showing determination in the face of obstacles and setbacks.
Ensures Accountability: Takes responsibility and ownership for successes and failures in own work. Monitors progress of performance and changes approach accordingly, following through on commitments.

Responsibilities

Responsible for timely and accurate coding as well as posting of cash receipts and journal entries. Promptly advise co-workers and the supervisor of any over and short payments.
Prepare bank deposits and process credit card payments.
Prepare daily cash sheet and other periodic reports for management and external parties.
Perform collection process in accordance with established procedures in a timely and professional manner. Communication in person, via telephone or email with internal or external customers and co-workers will be required. Communicate all resolution issues to the supervisor and document daily collection activity.
Perform daily filing, maintaining accurate accounts receivable files.
Work with coworkers, supervisor and others to improve efficiency of process as well as maintain and/or strengthen internal controls.
Support month-end close.
Complete assigned monthly reconciliation duties.
Effectively plans and manages own work to reliably complete routine job responsibilities and special assignments. Follows through on learning, skill building, and practice necessary to adapt to change.
General supervision, with work regularly reviewed by manager or senior coworker. Use technical skills and knowledge to manage day-to-day tasks.
Practical, working knowledge of tasks, responsibilities, policies and procedures. Able to learn and apply new concepts.
Serves as an ambassador for Goodwill in the wider community. Participates in volunteer opportunities as schedule and interest permit.
Responsible for completing other duties/responsibilities as assigned.