Accounts Receivable Technician

FastcoVaudreuil-Dorion, QC

About The Position

Fastco is seeking a detail-oriented and experienced Accounts Receivable Technician to join our finance team and work closely with the credit manager. The ideal candidate will have a strong background in accounts receivable. This role requires a meticulous and organized individual who can efficiently manage receivables, proactively engage with customers to facilitate timely payments, perform credit checks and ensure accurate cash allocations.

Requirements

  • Have 3 years of experience in accounts receivable with a strong understanding of accounting principles
  • Excellent communication and negotiation skills for interacting with both internal teams and external customers.
  • Proficiency in using an ERP system and Microsoft Excel for data analysis and reporting.
  • Detail-oriented with a high level of accuracy in data entry and customer account reconciliation.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Have a DCS, ACS in accounting or administration, college level.
  • Proficiency in spoken and written French & English needed to ensure communication with clients across Canada.
  • Master of the MS Office suite mainly Excel and Outlook.

Nice To Haves

  • Knowledge of SAP Business by Design would be an asset.

Responsibilities

  • Customer Communication & Customer Account Reconciliation
  • Build and maintain positive relationships with customers to facilitate smoother collections processes.
  • Address customer inquiries related to invoices, payments, and account balances in a professional and timely manner.
  • Work closely with the customer service, sales, and marketing teams to ensure accurate and timely invoicing.
  • Reconcile customer accounts and resolve any billing discrepancies.
  • Customer Collections
  • Implement effective collection strategies to minimize outstanding receivables.
  • Communicate with customers to address payment delays, resolve disputes, and negotiate payment plans
  • Monitor and manage aged receivables, taking appropriate actions to accelerate cash inflows.
  • Order Management (Credit Risk Assessment)
  • Review and manage credit blocked Sales Orders
  • Decide on releases while obtaining necessary management approvals
  • Perform Credit Checks
  • Perform credit risk assessments (supplier references, credit report)
  • Report findings to credit manager for term and limit approval
  • Issue approval/Refusal Letters
  • Cash Application
  • Accurately apply incoming payments to customer accounts using our ERP software
  • Reconcile discrepancies between payment amounts received and outstanding invoices
  • Investigate and resolve payment-related issues promptly.
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