Accounts Receivable Supervisor

NORTH RANGE BEHAVIORAL HEALTH•Greeley, CO

5d•Onsite

About The Position

At North Range Behavioral Health, the mission to provide compassionate, comprehensive care to individuals facing mental health and addiction challenges is supported by a strong and responsible revenue cycle. In this supervisory role, the Accounts Receivable function helps ensure that financial processes never become a barrier to care, but instead actively support timely access to services. The supervisor leads and oversees the Accounts Receivable team, fostering a culture grounded in customer service, accountability, and respect for the individuals and communities served. By guiding daily operations and supporting staff development, this role ensures that billing processes are accurate, efficient, and aligned with the organization’s commitment to client-centered care. This position plays a key role in advancing the North Range mission by developing, implementing, and continuously improving billing and revenue cycle policies and procedures, with a focus on equity, access, and sustainability. Through ongoing audition and analysis, the supervisor identifies opportunities to strengthen processes and remove barriers within the system, providing insights and recommendations to the Revenue Cycle Management Director in inform strategic decision-making. In addition, the supervisor is responsible for training, coaching, and mentoring staff, as well as leading hiring, supervision, and performance management processes, building a team that is both skilled and mission driven. By ensuring the financial health and integrity of the revenue cycle, this role directly supports North Range Behavioral Health’s ability to deliver high-quality, compassionate care to all who seek it.

Requirements

Bachelor’s degree in business administration or related field from an accredited college or university or equivalent combination of education and experience.
Two years of progressively responsible office management and/or AR experience (depending on designated department) in the healthcare field.
Supervision and/or management experience; demonstrated ability to manage others and/or lead projects.
Familiarity with behavioral or other healthcare office environment and/or client access and/or healthcare billing.
Ability to pass a background check, including fingerprinting, drug screening, and a tb test.

Responsibilities

Drive impact through strong revenue cycle operations by designing and implementing billing policies and procedures that ensure accuracy, compliance, and financial sustainability across the organization.
Build a high-performing team by recruiting, selecting, and onboarding talented individuals who are aligned with our mission and committed to excellence.
Inspire and develop your team by fostering a culture of accountability, continuous learning, and growth, ensuring staff have tools, training, and support needed to do their best work.
Lead with clarity and accountability by actively managing g performance, providing timely feedback, and addressing challenges with fairness and consistency while partnering with senior leadership as needed.
Strengthen relationships across the organization and beyond by collaborating with internal teams, site leadership, and external partners to ensure seamless operations and exceptional service delivery.
Champion outstanding customer experience by resolving inquiries and concerns from clients, caregivers, and community stakeholders, while coaching your team to deliver responsive, solution-oriented service.
Guide daily operations with confidence by setting clear expectations, coordinating team coverage, and ensuring workflows run smoothly to meet both planned and unexpected demands.
Translate strategy into results by setting departmental goals, tracking progress, and proactively addressing barriers in partnership with the Revenue Cycle Director.
Ensure accuracy in a dynamic environment by leading the implementation of new billing codes and pricing updates, ensuing they are reflected correctly in systems and billing practices.
Promote accuracy in a dynamic environment by leading to the implementation of new billing codes and pricing updates, ensuring they are reflected correctly in systems billing practices.
Promote accountability and consistency by upholding policies, procedures, and performance standards, and addressing concerns with a solutions-focused approach.
Support financial stewardship by contributing to fee schedule updates and budget planning activities that sustain and strengthen organizational impact.
Continuously improve systems and outcomes by collaborating on enhancements to processes, technology, and workflows that optimize reimbursement and accounts receivable performance.
Protect and strengthen financial health by monitoring accounts receivable, identifying issues early, and taking action to improve cash flow.
Uphold the highest standard of compliance by ensuring all billing and collection activities meet Medicare, Medicaid, and other regulatory requirements.
Stay information and engaged by participating in leadership meetings and training, and ensuring key updates are effectively communicated to your team.
Safeguard patient trust by handling all protected health information with strict adherence to HIPAA and privacy standards.
Step in where needed to support evolving organizational priorities and contribute to broader team success.