Accounts Receivable Supervisor

Community Coffee•Baton Rouge, LA

7d•Onsite

About The Position

The Accounts Receivable Supervisor is responsible for overseeing the daily operations of the cash application and customer account reconciliation functions. This role ensures timely, accurate processing of receivables and effective customer service to both internal and external stakeholders. The ideal candidate brings strong leadership, analytical, and communication skills, and can effectively manage processes, people, and reporting to support the company’s financial goals.

Requirements

Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
3 years of experience in Accounts Receivable, including prior experience in a supervisory or leadership capacity.
Strong attention to detail, analytical thinking, and follow-through on issue resolution.
Proficiency in Microsoft Office Suite (especially Excel, Word, and Outlook); experience with SAP S/4HANA or other ERP systems preferred.
Excellent communication and interpersonal skills with the ability to lead a team and interact across departments.

Nice To Haves

experience with SAP S/4HANA or other ERP systems preferred.

Responsibilities

Oversee the end-to-end cash application process, ensuring all transactions are accurately posted and automated systems are functioning as intended.
Partner with the Credit team to apply and monitor Credit Hold and Credit Stop conditions.
Lead the monthly Accounts Receivable close process, including reconciliation of the AR sub-ledger to the general ledger and preparation of month-end reports, schedules, and key metrics.
Analyze AR trends to identify payment delays, service gaps, or systemic issues, and take corrective action to ensure continuous cash flow and maximum reimbursement.
Supervise AR team members by assigning work, setting priorities, ensuring proper training, and maintaining high standards of accuracy and timeliness in accordance with company policies and procedures.
Monitor the AR portfolio to proactively identify and resolve invoicing deficiencies and customer payment issues.
Coordinate responses to internal and external audit requests, including support for year-end audits.
Provide regular updates and insights to Sales and Senior Management regarding AR performance and trends.
Ensure compliance with all company policies and relevant laws related to accounts receivable and supervision of personnel.
May be asked to perform additional duties, as necessary.