Accounts Receivable Supervisor

SoundOff Signal•Hudsonville, MI

6d•Hybrid

About The Position

The Accounts Receivable Supervisor will oversee daily AR operations, including invoicing, collections, and account reconciliations. This role involves supervising and mentoring the AR team, ensuring timely and accurate posting of payments, and minimizing past-due accounts. The supervisor will also investigate and resolve customer disputes, develop and implement AR policies, and prepare AR metrics for senior management. Strong collaboration with internal teams and customers is essential.

Requirements

High school diploma or equivalent, associate's degree preferred. Equivalent combination of education and experience may be accepted
7+ years of previous accounts receivable or general accounting experience required
Previous supervisory experience required
Excellent time management skills
Accuracy and attention to detail
Excellent verbal and written skills
High sense of urgency and able to work with deadlines
Motivated, self-starter that can also work on a team
Able to handle confidential information in a discreet, professional manner
Competency in MS Office
Experience with spreadsheets

Nice To Haves

Associate's degree preferred

Responsibilities

Supervise and mentor the AR team, including assigning tasks, setting goals, and conducting performance evaluations.
Provide training and support to ensure team members understand and execute AR processes efficiently.
Foster a positive and collaborative team environment.
Oversee daily AR operations, including invoicing, collections, and account reconciliations.
Ensure timely and accurate posting of payments and resolution of discrepancies.
Monitor aging reports and take proactive steps to minimize past-due accounts.
Investigate and resolve customer disputes related to billing and payments.
Develop and implement policies and procedures to improve the efficiency and effectiveness of AR operations.
Utilize financial software and tools to streamline AR processes and reporting.
Collaborate with the finance team to develop and maintain effective internal controls.
Prepare and analyze AR metrics, including aging reports, DSO (Days Sales Outstanding), and cash flow forecasts.
Provide regular updates to senior management on AR performance and key trends.
Identify and address risks related to credit management and customer payments.
Build and maintain strong relationships with customers to ensure timely collections and resolve payment issues professionally.
Collaborate with the sales and customer service teams to address customer concerns and align on AR-related matters.
Able to perform job consistently without excessive absenteeism or tardiness
Other duties as assigned