Accounts Receivable Supervisor

Kelvion Products IncCatoosa, OK

About The Position

The Accounts Receivable Supervisor is responsible for overseeing the daily AR operations, including invoicing, collections, cash application, and dispute resolution. This role ensures timely and accurate revenue recognition, strong cash flow management, and adherence to internal controls and company policies. The AR Supervisor leads a team of AR professionals, driving performance, process improvements, and cross-functional collaboration with Sales, Project Management, and Finance.

Requirements

  • Strong understanding of accounts receivable processes, credit management, and cash application.
  • Knowledge of ERP systems (SAP preferred) and Microsoft Excel (advanced proficiency).
  • Ability to analyze aging trends, identify risks, and develop mitigation strategies.
  • Strong attention to detail with a focus on data accuracy and integrity.
  • Proven ability to lead, motivate, and develop a team.
  • Strong interpersonal and communication skills with the ability to influence cross-functional stakeholders.
  • Effective escalation and conflict-resolution skills.
  • Understanding of revenue cycles, contract terms, and customer agreements.
  • Ability to align AR performance with broader business and cash flow objectives.
  • Strong focus on internal controls, compliance, and continuous improvement.
  • Experience with process standardization and automation initiatives.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Strong time management and problem-solving capabilities.
  • Bachelor’s degree in Accounting, Finance, Business Administration, or related field required.
  • 5–8 years of progressive experience in accounts receivable or credit/collections.
  • Minimum of 2–3 years in a supervisory or team lead role.
  • Demonstrated experience working with ERP systems (SAP preferred) and reporting tools.

Nice To Haves

  • Experience in manufacturing, project-based, or industrial environments preferred.

Responsibilities

  • Supervise daily accounts receivable activities, including billing, cash application, and collections.
  • Ensure accuracy, completeness, and timeliness of customer invoicing.
  • Monitor aging reports and proactively manage past-due accounts.
  • Drive collection efforts to achieve DSOs and cash flow targets.
  • Escalate high-risk accounts and coordinate resolution plans with Sales and senior management.
  • Oversee customer credit limits and risk monitoring in partnership with Credit/Finance teams.
  • Manage, coach, and develop AR team members to ensure high performance and accountability.
  • Establish clear goals, KPIs, and performance expectations for the team.
  • Support training and development initiatives to improve technical and operational capabilities.
  • Partner with cross-functional teams (Sales, Project Management, Operations) to resolve billing disputes and deductions.
  • Ensure timely identification, tracking, and resolution of unapplied cash and disputed invoices.
  • Prepare and review AR reports, including aging, DSO, collection effectiveness index (CEI), and cash forecasts.
  • Provide actionable insights and recommendations to improve working capital.
  • Identify and implement process improvements to enhance efficiency, accuracy, and scalability.
  • Ensure adherence to internal controls, audit requirements, and segregation of duties.
  • Support internal and external audit requests related to AR.
  • Maintain integrity of AR data within ERP systems (e.g., SAP or equivalent).
  • Participate in system enhancements, automation initiatives, and reporting improvements.
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