Accounts Receivable Specialist

Aston CarterKansas City, KS
$19 - $20Hybrid

About The Position

This Accounting Assistant role sits on the Accounts Receivable team and focuses on managing short-paid invoices and deduction portfolios. You will work closely with customers, brokers, and internal teams to research accounts, resolve payment issues, and ensure open deductions are addressed accurately and on time. The role offers a collaborative environment, opportunities to learn journal entries, and exposure to key business functions such as Sales, Trade Marketing, and Customer Service.

Requirements

  • Foundational knowledge of accounting and accounts receivable processes (entry-level).
  • Strong communication skills, including clear and professional written and verbal communication.
  • High level of organization with the ability to manage a high email volume and multiple open items.
  • Ability to prioritize workload effectively in a fast-paced environment.
  • Strong problem-solving skills to investigate and resolve payment and deduction issues.
  • Ability to multitask while maintaining accuracy and attention to detail.
  • Comfort working cross-functionally with teams such as Sales, Trade Marketing, and Customer Service.

Nice To Haves

  • SAP experience is a plus.
  • Proficiency with Microsoft Excel is preferred; familiarity with PivotTables and VLOOKUPs is beneficial but not required.
  • Willingness to learn and use a trade software system, with training provided.
  • Good soft skills, including professionalism, collaboration, and a customer-focused mindset.
  • Interest in learning and assisting with journal entries as responsibilities expand.

Responsibilities

  • Support the Accounts Receivable, Collections, and Deductions team in day-to-day activities.
  • Manage a portfolio of deductions and short-paid invoices, ensuring timely and accurate resolution.
  • Handle a high volume of emails and perform some collection calls to customers and brokers.
  • Research customer accounts extensively to identify and resolve payment discrepancies and issues.
  • Collaborate with internal teams, including Sales, Trade Marketing, and Customer Service, to determine why invoices or deductions were not paid.
  • Work directly with customers and brokers to clarify and resolve open deductions and payment differences.
  • Continuously investigate opportunities to streamline accounts receivable and deduction processes and to improve internal controls.
  • Provide excellent customer service while managing inquiries and resolving account issues.
  • Develop an understanding of journal entries and, over time, assist with preparing and posting them.
  • Maintain a high level of organization by prioritizing workload, managing multiple tasks, and tracking outstanding items to closure.

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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