Accounts Receivable Specialist

BrightStar Care of Plano / North Dallas•Richardson, TX

8d•Hybrid

About The Position

Local Home Care Partners of Plano is seeking a detail-oriented and motivated Accounts Receivable Specialist to join our growing home health team. This role is responsible for managing outstanding receivables, resolving claim issues, reducing aging accounts, and supporting overall revenue cycle performance. If you have healthcare billing and collections experience and enjoy investigating claim issues, working with insurance payers, and driving results, we'd love to hear from you.

Requirements

High School Diploma or GED.
Minimum of 2 years of healthcare accounts receivable experience.
Experience working with Medicaid, commercial insurance, managed care organizations, and/or private pay accounts.
Strong understanding of healthcare revenue cycle and collections processes.
Excellent communication, organizational, and problem-solving skills.
Proficiency with Microsoft Office, including Excel, Outlook, and Word.

Nice To Haves

Associate degree in Business, Accounting, Healthcare Administration, or a related field.
Home health, hospice, or healthcare billing and collections experience.
Experience using EMR systems and billing software.
Knowledge of claims processing, denial management, and appeals procedures

Responsibilities

Manage assigned accounts receivable aging reports
Follow up on unpaid, denied, rejected, and partially paid claims
Investigate and resolve billing discrepancies, denials, and payment variances
Submit claim corrections, reconsiderations, and appeals
Verify payment accuracy and identify underpayments and overpayments
Research and resolve credit balances and refund requests.
Document collection activities and payer communications accurately
Partner with billing, clinical, intake, and operational teams to resolve claim issues.
Analyze aging reports and prioritize collection efforts.
Communicate with insurance representatives, patients, referral partners, and internal departments regarding account status.
Maintain HIPAA compliance and payer-specific requirements.
Meet established collection and productivity goals.
Identify trends impacting collections and recommend process improvements