Accounts Receivable Specialist

Curant Health•Smyrna, GA

16d•Onsite

About The Position

Curant Health is searching for an Accounts Receivable Specialist to join its team in Smyrna, GA. This position is primarily responsible for the accurate payment submission and processing of invoices for customers/clients.

Nice To Haves

Pharmacy claims adjudication experience preferred.
Pharmacy technician experience preferred.
Associate’s degree or Bachelor’s degree preferred.
2+ years of Accounts Receivable experience preferred.

Responsibilities

Serve as a customer service resource for patients, customers, payers, and internal departments by responding promptly and professionally to billing, payment, and account inquiries.
Answer incoming phone calls, provide accurate information, listen to customer concerns, and assist callers with payment questions, account balances, and billing follow-up needs.
Accept and process payments in a courteous and confidential manner, ensuring payment details are documented accurately and securely.
Research and resolve payment discrepancies, credits, adjustments, and account balance concerns while providing clear and timely updates.
Communicate with patients, customers, payers, and internal teams to gather information, explain account activity, and support timely resolution of billing issues.
Post payments and update accounts receivable records to reflect current account activity and customer interactions.
Maintain accurate records of customer contacts, payment status, follow-up actions, and resolution notes.
Monitor aging reports and follow up on unpaid, underpaid, or partially paid balances using a professional and service-oriented approach.
Maintain compliance with company policies, payer guidelines, HIPAA, and pharmacy regulatory standards while protecting customer confidentiality.