Accounts Receivable Specialist

SkySpecs

8d•$70,000 - $80,000•Hybrid

About The Position

SkySpecs is seeking an AR Specialist to manage accounts receivable operations, focusing on cash flow and supporting the company's mission. This role involves owning the Order-to-Cash cycle, managing customer billing relationships, optimizing cash collection, and building the foundation for future AR teams. The ideal candidate is process-oriented, enjoys problem-solving, wants to understand high-growth company finances, and is interested in growing into AR management. This role thrives in a fast-paced environment where individual initiative is valued.

Requirements

2-4 years of professional Accounts Receivable experience, specifically including invoicing, cash application, and collections.
Proficiency with NetSuite or similar ERP platforms (SAP, Oracle, Dynamics)—or demonstrated ability to learn ERP systems quickly.
Advanced Microsoft Excel skills: VLOOKUP, pivot tables, formula construction, and data analysis.
Strong analytical mindset paired with decisive problem-solving and decision-making abilities.
Proven ability to maintain accuracy while managing high-volume, detail-oriented work.
Collaborative team player with strong individual initiative and ability to navigate ambiguity.
High level of professionalism and commitment to maintaining financial controls and compliance standards.
Excellent communication skills, both written and verbal, with ability to communicate across departments and with customers.
Strong organizational and time management skills to handle simultaneous, complex issues.
Currently located in the United States with legal work authorization and ability to work US Eastern Time hours.

Nice To Haves

Prior experience in multi-entity or multi-currency billing environments.
Knowledge of international tax regulations, VAT, and US/EU billing complexities.
Experience with Salesforce CRM or similar systems, including PO tracking and sign-off workflows.
Demonstrated track record of process improvement and identifying efficiency opportunities.
Examples of independent problem-solving and cross-functional influence.
Curiosity about learning new systems and financial technology.
Evidence of mentoring or helping junior team members improve their skills.
Hands-on technical skills in NetSuite configuration or ERP system optimization.
Experience supporting audit processes or compliance frameworks.
Background in B2B SaaS, software, or renewable energy industries.
Familiarity with billing automation platforms or RPA.

Responsibilities

Ensure accurate, complete, and timely invoice delivery by managing the entire billing workflow from PO review to customer delivery.
Process and code transactions with precision, reviewing merchant details, assigning GL codes/cost centers/departments, and flagging exceptions.
Execute high-volume invoicing, managing peak billing periods and month-end close cycles with accuracy.
Develop deep operational knowledge of SkySpecs' divisions, business units, and workflows to serve as a billing expert.
Own customer billing data by utilizing internal software systems, operating customer portals, and maintaining accurate records.
Coordinate cross-functionally with Sales, Operations, and Implementation teams for correct and timely billing.
Manage billing adjustments, including credit memos, rebills, and customized billing requests with minimal oversight.
Ensure tax accuracy by determining and applying VAT, state taxes, and international regulations correctly.
Maintain accuracy and timeliness of cash receipts, applying customer payments daily in NetSuite.
Flag and escalate unidentified payments, mismatches, or anomalies proactively.
Ensure cash application records are audit-ready and support month-end reconciliation reviews.
Own reconciliation accuracy, ensuring customer accounts are clean and dispute-free.
Lead daily collections efforts, manage customer inquiries, and resolve billing issues.
Monitor and resolve customer inquiries from the AR inbox with responsiveness and professionalism.
Execute proactive collections by contacting customers on past-due and near-due invoices.
Issue customer statements and research billing queries, conducting weekly verification of billing accuracy.
Troubleshoot and resolve account reconciliations and billing issues independently.
Lead complex dispute resolution by working cross-functionally to resolve billing disputes.
Organize for audits by maintaining customer files and documentation.
Support month-end and audit activities by providing timely documentation.
Own the AR function's processes and documentation, identifying efficiency opportunities.
Document and improve SOPs for AR functions, streamlining workflows and reducing manual effort.
Build the customer knowledge base with shared notes on payment patterns, billing preferences, and account-specific considerations.
Identify automation opportunities and present recommendations to leadership.
Serve as the AR functional expert for NetSuite, providing feedback and supporting system enhancements.
Respond immediately to internal and external requests, building a reputation for reliability.
Collaborate across departments to resolve issues and improve processes.
Escalate concerns with judgment, knowing when to escalate and when to solve independently.