Accounts Receivable Specialist

Capital City Club•Atlanta, GA

3d•Onsite

About The Position

Capital City Club currently operates three distinct properties for its members and guests: a City Club Downtown, a Country Club in historic Brookhaven, and a Golf Club in Milton, each with multiple dining venues, world-class swimming, tennis, and fitness facilities. Capital City Club has an immediate opening for an Accounts Receivable Specialist to join the team in our Brookhaven office. The A/R Specialist will ensure complete and accurate posting of all charges, payments, and adjustments to approximately 2,500 member accounts while providing excellent customer service to our members. This position will report directly to the Accounting Manager.

Requirements

Ability to provide exceptional service to Club members and a positive, upbeat image for the Club
Effective communicator – in person, on the phone, and in writing
Professional, punctual, organized, respectful, and mature
Accuracy/ownership of work product and excellent attention to detail
Maintain the cleanliness and appearance of the member-facing work area
Ability to work effectively as part of a small team and adjust to changing priorities
Detail-oriented professional passionate about delivering exceptional service
Resume and a cover letter detailing relevant experience

Responsibilities

Promptly responds to member billing inquiries in a professional, courteous manner via telephone, email, and in-person daily.
Researches and posts adjustments and credits to member accounts as needed.
Applies payments from multiple sources to member accounts daily.
Maintains proper supporting documentation for member payments and sales records daily.
Interacts with Club department heads weekly regarding billing questions.
Applies banquet deposit credits to existing banquet charges weekly.
Prepares and mails/emails member statements and past due communications to members monthly.
Manages monthly reciprocal and bill-back arrangements with other clubs.
Posts inter-club usage charges to member accounts and reconciles all discrepancies.
Prepares refunds of member account balances periodically.
Develops and maintains current working knowledge of all Northstar Accounts Receivable module functionality and reporting.
Assists with the preparation of annual external audit requests.
Performs other Accounting and Administrative duties as required.