Accounts Receivable Specialist

Lexipol LLC•Frisco, TX

2d•Hybrid

About The Position

At Lexipol, our mission is to create safer communities and empower individuals on the front lines with market-leading content and technology. Our top-notch team works closely with law enforcement, fire, EMS, corrections, and local government professionals to tailor our solutions to better address today’s challenges and keep first responders coming home safely at the end of each shift. Working at Lexipol means making a difference – day in and day out. The Lexipol O2C (Order to Cash) team is responsible for billing, customer collections and cash application. We are responsible for generating timely and accurate invoices, ensuring collection of monies owed by customers, and the timely and accurate application of these remittances to accounts receivable. We provide regular and ad hoc operational KPIs and reports as well as communications to internal stakeholders. The Accounts Receivable Specialist is responsible for ensuring accurate and timely processing of customer payments, effectively managing cash flow, and maintaining detailed, organized records of all cash application activities. This role plays a crucial part in maintaining positive client relationships by accurately applying payments, resolving discrepancies, and supporting overall financial operations. This position is hybrid, 2-3 days/week in our Frisco office, depending on business needs.

Requirements

Undergraduate degree in Accounting
Minimum of 1 year of experience in cash application, accounts receivable, or general accounting
Experience with ERP/accounting software (e.g., SAP, Oracle, or NetSuite) and proficiency with Microsoft Excel
Detail oriented and exceptional communicator with internal and external clients
Working knowledge of bank account reconciliations
Comfortable with processing a high volume of transactions daily
Good judgment with excellent problem-solving skills
Ability to work independently as well as motivated to assist the accounting team
Extreme attention to detail. You must be able to multi-task and efficiently get through routine task daily
Strong analytical skills and attention to details
Excellent organizational and time management abilities, with the ability to prioritize tasks effectively
Clear and professional communication skills to liaise with both internal and external stakeholders
Continuous improvement mindset

Nice To Haves

Salesforce

Responsibilities

Accurately apply customer payments to respective accounts through various methods, including checks, credit cards, and ACH payments
Post payments into the accounting system daily, ensuring correct customer accounts, invoices, and transaction codes
Prepare and review batches before sending to the lockbox; reconcile all lockbox files
Investigate and resolve any unapplied or misapplied payments, working closely with other accounting and customer service teams as needed
Research and resolve payment discrepancies, short payments, overpayments, and unapplied cash in a timely manner
Communicate with internal teams and customers to clarify and resolve payment application issues
Post and resolve discrepancies related to the customer payment portal with credit card processors
Maintain accurate records of all cash application transactions, ensuring data integrity and compliance with company policies
Prepare daily, weekly, and monthly reports to support financial closing activities, including aged cash reports, unapplied cash reports, and reconciliation documentation
Identify and suggest process improvements to increase efficiency and accuracy within cash application functions
Assist in implementing best practices for the cash application process to streamline workflows and reduce errors
Manage multiple inboxes related to internal employee questions and external customer questions