Accounts Receivable Specialist

JIT Toyota-Lift•Cheektowaga, NY

8d•Onsite

About The Position

The Accounts Receivable Specialist is responsible for managing customer credit and accounts receivable activities while helping maintain healthy cash flow and an outstanding customer experience. This position works closely with customers and internal departments to ensure invoices are accurate, payments are applied correctly, credit policies are consistently followed, and collection efforts are handled professionally.

Requirements

At least two years of accounts receivable or related accounting experience.
High school diploma or equivalent required
Strong communication and customer service skills.
Excellent organizational skills and attention to detail.
Ability to manage multiple priorities in a fast-paced environment.
Strong analytical and problem-solving abilities.
High level of integrity and professionalism when handling confidential financial information.
Proficiency with Microsoft Office, especially Excel.
Ability to learn accounting and business software, including Microsoft Dynamics Business Central.
Commitment to continuous improvement and standardized processes.

Nice To Haves

Associate's or Bachelor's degree in Accounting preferred.

Responsibilities

Prepare, post, verify, and record customer payments and accounts receivable transactions.
Prepare, review, and distribute customer invoices accurately and on time.
Maintain customer account information, including contact details, addresses, and account updates.
Monitor accounts receivable aging and proactively communicate with customers regarding outstanding balances.
Manage collection efforts through professional communication, payment arrangements, and collection notices.
Investigate account discrepancies, resolve billing issues, and collaborate with internal teams to identify root causes.
Generate customer account reports and assist with monthly billing activities.
Maintain organized documentation and complete audit trails for accounts receivable transactions.
Conduct credit evaluations for new customer accounts and submit recommendations for approval.
Monitor key AR performance metrics, including Days Sales Outstanding (DSO), and recommend improvements.
Work with internal departments to reduce credit risk and improve payment performance.
Coordinate with third-party collection agencies and legal resources when necessary.
Support the Controller with standardized accounting processes, financial audits, and internal controls.
Participate in Toyota Lean initiatives to continuously improve finance processes.
Perform other related duties as assigned.