Accounts Receivable Specialist

Chefs Warehouse•Phoenix, AZ

About The Position

Under the general direction of the Corporate Credit Manager, the Accounts Receivable Specialist maintains accounts receivable records and resolves credit issues. The role monitors receivables, communicates with customers about past-due accounts, resolves billing and credit matters, and supports accurate payment processing. It also involves maintaining customer information, researching claims and payment issues, responding to inquiries, providing weekly reporting, and assisting with special projects and other assigned duties.

Requirements

Associate’s degree in accounting or comparable work experience.
Two years of experience in accounts receivable.
Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
Organized and detail-oriented.
Ability to multitask.
Ability to work independently while remaining receptive to feedback and suggestions.

Nice To Haves

Accounts receivable experience in the food industry.
Experience with JDE, Oracle, Canopy, Aspen ERP, or Blackline.
ARM systems experience.

Responsibilities

Monitor Accounts Receivable aging and identify past-due accounts.
Contact past-due customers daily by phone and email.
Resolve billing and customer credit issues.
Negotiate payment plans as needed.
Maintain customer profiles and ensure accurate information from the sales team is forwarded to corporate for database entry.
Obtain and email requested proof of delivery documents and customer credit memos.
Research and process customer claims of invoice payment.
Research and process chargebacks, returns, and non-sufficient-funds items.
Answer Accounts Receivable phone and email inquiries and follow up.
Provide guidance to the cash applications team, as required, on proper application of customer payments.
Reconcile misapplied payments and resolve unapplied cash.
Assist with special projects as required.
Provide weekly reporting to the Corporate Credit Manager.
Perform other job-related duties as assigned.