Accounts Receivable Specialist

Morris Group, Inc.Windsor, CT
Onsite

About The Position

We are seeking a highly motivated, detail-oriented Accounts Receivable Specialist to support our finance team through the administration of an effective and customer-focused collections process. The ideal candidate will have strong written and verbal communication skills, the ability to manage multiple priorities, and a collaborative mindset. This individual will work closely with internal teams and customers to resolve open receivables, maintain accurate aging documentation, and support daily AR operations while upholding strong customer relationships and company policies.

Requirements

  • Strong customer service and client relationship building skills
  • Confident in Microsoft Suite programs
  • Strong organizational skills are a must
  • Excellent analytical skills and ability to meet processing deadlines
  • Ability to work both independently as well as part of a successful team
  • Available for 40 hours, Monday through Friday 8am-5pm
  • Must be highly mobile, able to access all areas of the premises.
  • Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects.
  • Ability to sit for prolonged period of times.
  • Able to perform bending, twisting, stooping, reaching, and lifting of moderate to heavyweight material up to 50 lbs. with assistance from equipment or other employees.
  • Ability to frequently use hands and arms.
  • Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
  • Ability to work responsibly and professionally in dynamic job sites that may involve tight timelines, changing priorities, and interaction with customers and team members.

Nice To Haves

  • 2 years of collection and/or customer service experience

Responsibilities

  • Perform daily collections via phone and email in a professional manner while keeping and improving customer relations
  • Email correspondence to customers as required to encourage payment of delinquent accounts
  • Update AR aging notes with responses from customers
  • Identify issues attributing to account delinquency and discuss them with Management
  • Respond to inquiries from offsite operations via internal ticket system
  • Review/approve orders on credit hold
  • Attend to special requests (ex. new customer set-up, Certificate of Liability requests, etc.)
  • Respond to inquiries/requests from customers via global email/phone
  • Cash application
  • Carry forward Excel aging notes
  • Assist with special projects related to the collections team
  • Perform miscellaneous organizational and administrative tasks as required
  • Adhere to all company policies, procedures and business ethics codes
  • Perform related duties as required

Benefits

  • Competitive starting salary
  • Market competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance
  • 3+ Weeks’ Vacation to Start
  • 10 Company Paid Holidays
  • 401(k) retirement plan with company contribution
  • Tuition reimbursement
  • Employee appreciation events and perks
  • Employee Assistance Program
  • Mental and Physical Requirements
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