Accounts Receivable Specialist

Indotronix International Corporation•Charlotte, NC
•Hybrid

About The Position

The Accounts Receivable Specialist manages disputes and deductions to optimize cash flow and profitability for Corning Optical Communications (COC). The role collaborates with Shared Services, Finance, Customers, Manufacturing, Sales, and Customer Operations. The position is hybrid in Charlotte and starts onsite for training. It is a six-month assignment paid at $36 per hour on W2.

Requirements

  • Associate degree and 5 or more years of experience in Finance, Accounts Receivable, and Corporate Collections.
  • Recent SAP experience in the current or a recent job.
  • High-intermediate to advanced Excel skills, including building spreadsheets and using formulas, VLOOKUP, and pivot tables.
  • Experience with large-volume collections, including both dollar amounts and business size.
  • Professional representation of Corning Optical Communications, including under pressure.
  • Adaptability in a dynamic, fast-changing environment.
  • Strong customer focus and commitment to quality.
  • Excellent verbal and written communication skills.
  • Analytical mindset and strong problem-solving abilities.
  • Effective time management and prioritization skills.
  • Collaborative team player with leadership potential.
  • Current utilization and proficiency in SAP, Microsoft Office, Windows, and SharePoint.

Nice To Haves

  • Bachelor's degree and 10 or more years of experience in Finance, Accounts Receivable, or Corporate Collections.
  • Process automation experience or curiosity.

Responsibilities

  • Analyze root causes of chargebacks and invoicing errors, and escalate issues to prevent recurrence.
  • Notify customers of invalid chargebacks and initiate recovery actions; communicate significant issues to Sales and Customer Operations.
  • Lead collections for disputed accounts and meet performance targets set by leadership.
  • Drive continuous improvement in systems and reporting tools.
  • Enforce dispute and deduction policies to safeguard company assets.
  • Participate in projects related to chargebacks, invoicing, and order-processing system enhancements.
  • Lead the chargeback process to support sales objectives, resolve disputes promptly, and minimize bad debt and P5 losses.
  • Keep the Supervisor informed of ongoing issues and request credit/debit memos promptly to maintain clean receivables.
  • Take a forward-thinking, proactive approach to problem solving.
  • Maintain current documentation for assigned controlled documents.
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