Accounts Receivable Specialist

W.C. Bradley Co.•Scottsdale, AZ

About The Position

The Accounts Receivable Specialist manages the company’s cash inflow and helps ensure accounts receivable and cash balances remain accurate. The role takes an active part in improving related processes and systems and supports internal and external customers. The specialist is expected to take ownership, work independently, attend to details, and monitor cash application metrics. The role processes customer payments, sends invoices and account communications, investigates payment exceptions, monitors overdue accounts, and supports collections. It also works with stakeholders, banking partners, IT, and leadership to improve cash application efficiency and prevent recurring issues. The specialist maintains accurate transaction records, analyzes aging reports, cross-trains with team members, and performs special projects and other assigned duties.

Requirements

High school diploma or GED equivalent.
At least 3 years of experience in cash management, including credit card, wire, ACH, and lockbox transactions.
Proficiency in Microsoft Office Suite, with advanced Excel skills.
Ability to take ownership, work independently, attend to details, and monitor cash application metrics.

Nice To Haves

Bachelor’s degree in Business Administration, Finance, Accounting, or a related field.
Knowledge of the General Ledger.
Experience working with large retailers.
Proficiency with SAP.
Ability to work well with other departments and in cross-functional areas.
Strong communication and analytical skills.

Responsibilities

Process and post customer payments—including credit cards, electronically transferred funds, and lockbox payments—in a timely and accurate manner.
Generate and send invoices, payment reminders, and account statements to customers.
Monitor and track unapplied cash and work with stakeholders to resolve application issues promptly.
Respond promptly to internal and external customer inquiries about payments received and cash applications.
Monitor accounts for overdue payments and follow up with customers as needed.
Improve cash application efficiency, including working with banking partners and IT.
Support root cause analysis and implement plans with leadership to resolve cash application issues and prevent future problems.
Maintain accurate records of transactions, adjustments, and customer communications.
Research overpayments, duplicate payments, short payments, and other exceptions, and communicate findings to management.
Analyze accounts receivable aging reports to identify problematic accounts and prioritize collections efforts.
Cross-train with team members to learn all aspects of the accounts receivable department.
Perform special projects and other duties as assigned or necessary.