Accounts Receivable Specialist

G Adventures•Toronto, ON

43d

About The Position

G Adventures is a leading small group travel company with a unique approach to travel, focusing on authentic experiences and making a positive impact on the planet. They foster a culture of belonging where employees are encouraged to be their authentic selves. This role offers opportunities for growth and development within a passionate and talented team.

Requirements

3–5 years of experience in Accounts Receivable, Collections, or a related accounting function.
College diploma or certificate in Accounting, Finance, or a related field.
Experience with account reconciliations, collections, and resolving customer payment discrepancies.
Strong understanding of accounting principles and financial processes.
Proficiency in Microsoft Excel, including formulas, sorting, and pivot tables.
Experience working with financial systems; experience with reservation platforms is an asset.
Strong analytical, problem-solving, organizational, and communication skills.
Detail-oriented, customer-focused, and able to manage multiple priorities in a fast-paced environment.

Nice To Haves

Experience with reservation platforms

Responsibilities

Manage accounts receivable collections, monitor aging reports, and follow up on overdue accounts.
Investigate and resolve payment discrepancies, account disputes, unapplied cash, short payments, and other account issues.
Process customer payments, write-offs, adjustments, refunds, and travel agent commission payments.
Prepare journal entries and support month-end and year-end closing activities, reconciliations, and audit requirements.
Maintain accurate customer account records and generate customer account statements.
Collaborate with Sales, customers, and payment processors to resolve payment-related issues in a timely manner.
Contribute to process improvement initiatives that enhance efficiency, controls, and customer experience.