Accounts Receivable Specialist

Ookla

11d • $50,000 - $70,000

About The Position

Ookla, an Accenture company, is seeking a detail-oriented and highly organized Accounts Receivable Specialist to manage collections, resolve payment discrepancies, handle domestic and international tax management, and maintain accurate documentation. The role serves as a liaison among finance, customers, and sales to support timely cash flow and accurate ledger management.

The specialist will follow up on open invoices, manage aging reports, submit electronic invoices through customer procurement portals, handle account-level tax withholdings and exemption certificates, organize AR-related legal and customer documents, investigate billing and payment discrepancies, and communicate with client accounting teams. The role also collaborates with sales and legal teams to verify contract terms and billing schedules.

The salary compensation range is $50,000 to $70,000. Individual pay is determined by factors including experience, role scope, capabilities, education and training, and business and company performance.

Requirements

• 1–3 years of experience in accounting, bookkeeping, or accounts receivable.
• Practical knowledge of reviewing commercial contracts to identify, interpret, and enforce payment terms, invoice schedules, and tax requirements.
• Ability to work independently with minimal supervision, take initiative, and learn new processes and tools quickly.
• Strong analytical and problem-solving skills, including the ability to investigate complex billing issues and account histories.
• High attention to detail when reviewing numbers, line items, and financial records.
• Ability to prioritize a high volume of accounts, legal documents, and daily deadlines while maintaining accuracy.
• Clear, professional verbal and written communication skills for interacting with external clients and internal leadership.
• Proficiency with Microsoft Excel or Google Sheets, including VLOOKUP and Pivot Tables, and ERP software such as Oracle Fusion, NetSuite, SAP, or similar.

Nice To Haves

• Associate or Bachelor’s degree in Accounting, Finance, or Business Administration.
• Salesforce experience.
• Direct experience handling tax withholdings, sales tax certificates, or withholding tax documentation.

Responsibilities

• Contact customers daily regarding payment status for open invoices, resolve invoicing issues, and manage the aging report.
• Navigate customer procurement systems such as Ariba, Coupa, and iSupplier, and submit electronic invoices through third-party client portals.
• Manage account-level tax withholdings, process tax exemption certificates, and maintain withholding documentation for multi-jurisdiction accounts.
• Organize and manage AR-related legal and customer documents, including contracts, entity documents, payment authorization forms, and acceptance documents.
• Investigate and resolve short payments, billing errors, unreceived funds, and other complex accounting discrepancies.
• Contact client accounting teams by phone and email about outstanding balances and build vendor relationships.
• Collaborate with sales and legal teams to confirm contract terms and ensure appropriate billing schedules.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed