Accounts Receivable Specialist

Silco • Cincinnati, OH

29d • Onsite

About The Position

The Key Account AR Representative is responsible for managing the accounts receivable activities for assigned key customer accounts. This includes monitoring outstanding balances, collecting payments, resolving billing issues, reconciling accounts, and partnering with internal teams to ensure accurate financial records and excellent customer service.

Requirements

• Proficiency with data systems and applications.
• Strong analytical and problem-solving skills.
• Ability to quickly learn new tools, processes, and technologies.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• High School diploma or GED

Responsibilities

• Manage accounts receivable for assigned key customer accounts.
• Monitor aging reports and follow up on past-due invoices.
• Contact customers regarding outstanding balances and payment arrangements.
• Investigate and resolve billing discrepancies, payment disputes, and account issues.
• Reconcile customer accounts and apply payments accurately.
• Collaborate with Sales and Customer Service to resolve account concerns.
• Maintain accurate customer account records and documentation.
• Prepare AR reports and support month-end and year-end closing activities.
• Build and maintain positive relationships with key customers to support timely collections.
• Verify billing accuracy by coordinating with operations, project managers, and sales teams.
• Prepare, review, and process customer invoices based on completed jobs, contracts, purchase orders, and service agreements.

Benefits

• medical
• dental
• vision
• Aflac
• Flexible Spending Account (FSA)
• company paid short-term disability
• company paid life insurance
• company paid training
• 401(k) program with company matching
• tuition reimbursement
• paid holidays
• generous paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED