Accounts Receivable Specialist (40556)

Young Innovations•Algonquin, IL

24d•$29 - $32•Hybrid

About The Position

The Accounts Receivable (AR) Specialist is responsible for managing and coordinating accounts receivable and collection activities across multiple business entities. This role focuses on ensuring timely collection of outstanding balances, maintaining positive customer relationships, and supporting cash flow objectives. Reporting to the Accounts Receivable Supervisor, the AR Specialist collaborates closely with customers, sales teams, and accounting staff to resolve billing issues, reconcile accounts, and ensure accurate financial records.

Requirements

1-2 years of prior successful experience in effectively managing collections for a large portfolio of B2B customers
High volume data entry experience
High school diploma; some college or Associate’s Degree a plus; or an equivalent combination of education and experience

Nice To Haves

Enjoy regular interaction with customers and internal teams, to solve problems and any potential issues or roadblocks.
Want to play a direct role in maintaining healthy cash flow with direct impacts on organizational performance.
Enjoy continuous improvement and impacting current processes to make things more efficient for your team and customers.

Responsibilities

Manage B2B accounts receivable and collection activities for an assigned territory through phone and email communication.
Review and process on-hold orders daily to support timely order fulfillment and payment resolution.
Reconcile customer accounts to ensure accurate cash application and account balances.
Prepare invoices for assigned customers and territories.
Receive and process customer credit card payments via phone.
Make recommendations regarding customer credit limits and payment terms.
Audit and correct customer database setup and maintenance issues.
Research account discrepancies and prepare refund documentation as needed.
Build and maintain positive customer relationships while resolving billing and payment concerns.
Assist with month-end close activities, including preparing customer statements, supporting account reconciliations, and completing other accounting-related tasks.
Cross-train in other territories to provide departmental coverage and support business continuity.
Manage incoming mail and coordinate appropriate distribution of correspondence and payments.