Accounts Receivable Specialist

Episcopal SeniorLife CommunitiesRochester, NY
Onsite

About The Position

Ensures billing for all financial classes for facilities is accurate, timely and in compliance with billing regulations for all services provided to residents. Ensures accounts receivable are collected in a timely manner, cash receipts are appropriately applied to accounts, and assist residents and families with any billing related questions.

Requirements

  • Excellent organizational skills.
  • Accurate and detail-oriented.
  • Ability to prioritize, multi-task and work independently.
  • Excellent computer skills, including demonstrated experience with Microsoft Office.
  • Ability to provide excellent customer service and interact courteously and tactfully with staff, residents, family members, vendors and the general public.
  • Associates’ degree. Will accept equivalent experience in lieu of degree.
  • Minimum of 5 years of experience in a healthcare setting, with experience in admissions, billing and collections.

Responsibilities

  • Ensures billing for all financial classes is completed on a weekly or monthly basis, in accordance with established procedures and third-party payor requirements, and includes charges for all services provided to residents.
  • Submits influenza vaccine billing on an annual basis.
  • Appropriately applies cash receipts from all payor sources to resident accounts in a timely manner.
  • Answers billing related questions from residents and/or resident representatives.
  • Contacts payor sources to resolve billing errors and discrepancies and re-bill as needed to collect unpaid claims.
  • Maintains detailed notes in billing system to support collection efforts.
  • Reviews accounts outstanding greater than 90 days with the Billing Coordinator on a monthly basis, and with Controller on a quarterly basis.
  • Reviews pharmacy, laboratory and radiology invoices for accuracy, resolve discrepancies and submits for payment.
  • Reconciles and processes resident refunds in a timely manner.
  • Works with admissions staff to determine status of residents’ eligibility for Medicaid
  • Monitors status of Medicaid pending, follow up with families or agency preparing Medicaid applications and provides accurate information to the Department of Human Services as requested
  • Maintains resident spending accounts to include deposits, withdrawals, bill payment and obtaining appropriate paperwork for refunds
  • Maintains resident security deposit accounts.
  • Provides back up within the finance department, as needed.
  • Completes occupancy reports on a weekly and monthly basis for distribution to management.
  • Completes credit balance and representative payee reports, as required by third-party payors.
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