Accounts Receivable Specialist

Boostlingo

7d • Hybrid

About The Position

We are seeking an experienced and enthusiastic Accounts Receivable Specialist to join our Finance team who will play a crucial role in the execution of financial transactions and communication with customers and our Account Management team, performing day-to-day AR tasks.

Requirements

• Experience engaging with customers directly, providing excellent customer service
• Superb attention to detail and an analytical mindset
• Strong Excel skills, including advanced formulas
• Unquestionable integrity and ethics
• Experience working day-to-day in a well-known ERP; NetSuite experience a plus
• Excellent communication skills, both verbal and written
• Motivated, energetic self-starter
• Strong collaborative and teamwork skills
• Must be able to work with minimum supervision
• Excellent time management and organization skills
• Bachelor’s degree in Accounting, Finance, or a related field, or equivalent professional experience.
• Minimum of 3 years of accounting or accounts receivable experience in a fast-paced business environment.
• Strong Excel proficiency, including advanced formulas and account reconciliation capabilities.
• Excellent written and verbal communication skills with demonstrated customer service experience.

Nice To Haves

• Experience managing collections efforts, including payment follow-ups and resolving billing discrepancies.
• Experience working within ERP systems, preferably NetSuite.
• Proven ability to manage customer account reconciliations and maintain accurate financial records with strong attention to detail.
• Experience collaborating cross-functionally with sales, onboarding, or customer success/account management teams.

Responsibilities

• Serve as a point of contact for customers regarding their account balances, invoices, and payment inquiries
• Communicate with customers to provide outstanding customer service and resolve any billing or payment-related issues
• Monitor customer accounts to identify overdue payments and follow up with customers to facilitate timely payments.
• Initiate collection efforts, which may include sending reminder notices, making collection calls, and coordinating with internal teams to resolve payment discrepancies
• Maintain accurate records of collection activities and update customer accounts accordingly
• Collaborate with the sales and customer onboarding teams to set up new customer accounts accurately and efficiently
• Verify customer information and update details as required
• Ensure all necessary documentation and contracts are completed and filed appropriately
• Perform regular monthly reconciliation of customer accounts to ensure accuracy and completeness
• Identify and resolve any discrepancies or outstanding issues related to account balances or payment records
• Prepare and distribute account statements and reports to customers as required

Benefits

• 401(k) plan with match
• Flexible PTO

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level