Accounts Receivable Specialist

Flow Control Group•St. Louis, MO

About The Position

The Accounts Receivable Specialist is responsible for billing customers, managing credit memos and refunds, and ensuring adherence to the corporate credit policy. This role also involves processing daily customer deposits and payments, reviewing orders for potential fraud, and verifying credit card order processing. A key part of the role is maintaining the NetSuite customer database for accuracy and assisting with collection calls on past-due accounts. The specialist will also monitor shared inboxes to ensure timely and accurate completion of all tasks.

Requirements

Strong computer skills, including Microsoft Word, Outlook, and Excel
Attention to detail - accuracy is extremely important in this position
Excellent time & workload management skills
Excellent verbal and written communication skills
Customer service mindset
Ability to work independently within a team environment to accomplish common goals
Capacity to learn and utilize a variety of continually changing technology platforms to accomplish day-to-day duties
2-year Accounting degree or comparable work experience
Candidate must complete a comprehensive background check to support our PCI DSS compliance

Nice To Haves

Experience working with NetSuite
Accounting experience

Responsibilities

Bills customers for all orders shipped daily
Issues credit memos or refunds as needed
Follows the corporate credit policy in regard to the credit granting, reporting, and updating process
Makes sure tax procedures are followed
Assist on daily customer deposits/payments and associated duties
Reviews orders for potential fraud using a variety of tools
Verifies that credit card orders are processed correctly
Maintains NetSuite customer database to ensure that information is current and accurate
Assists in making collection calls on past-due accounts
Monitors shared emails to ensure all work is done accurately and in a timely manner
Must follow safety policies, use PPE, complete safety trainings, report hazards, report work-related injuries for team members, and maintain a safe workplace.