Accounts Receivable Specialist

EAir LLC•Medley, FL

16d•$52,000 - $56,000

About The Position

The AR Specialist is responsible for managing outstanding customer accounts, collecting overdue payments, reducing delinquency, and maintaining positive customer relationships. This role works closely with customers, sales teams, and accounting departments to ensure timely payment of invoices and accurate account records.

Requirements

Associate's or Bachelor's degree in Accounting, Finance, or Business preferred.
1–3 years of experience in accounts receivable, collections, accounting.
Knowledge of accounts receivable processes and collection practices.
Proficiency in Microsoft Office Suite, especially Excel.
Experience with ERP systems or accounting software (e.g., Sage, Macola, or other ERP).
Strong communication and negotiation skills.
Excellent attention to detail and organizational abilities.
Ability to analyze account information and solve problems.
Customer-service-oriented approach.
Strong time management and multitasking skills.
Ability to work independently and meet collection targets.

Nice To Haves

Experience in commercial/B2B collections.
Knowledge of credit and collection laws and regulations.
Experience with aging analysis and financial reporting.

Responsibilities

Monitor accounts receivable aging reports and identify overdue accounts.
Contact customers by phone, email, and written correspondence to collect outstanding payments.
Investigate and resolve billing disputes, payment discrepancies, and account issues.
Negotiate payment arrangements while adhering to company policies.
Maintain accurate collection notes and account records.
Process and apply payments.
Reconcile customer accounts and ensure balances are accurate.
Collaborate with internal departments to resolve customer concerns affecting payment.
Prepare collection reports and provide updates to management.
Recommend accounts for escalation, legal action, or write-off when necessary.