Accounts Receivable Specialist

InvigorateHR • Indianapolis, IN

1d • Onsite

About The Position

At Sheet Metal Workers Local 20 Benefit Funds, we manage comprehensive health, pension, and annuity programs for 3,500+ active members and 1,500+ retirees who have spent their careers building America’s infrastructure. As our Accounts Receivable Specialist, you’ll play a key role in keeping those programs running—accurately tracking contributions, maintaining financial records, and working directly with employers and members to resolve account questions. This isn’t a faceless corporate finance job. You’ll know the work you do has a real impact on real people, and you’ll be supported every step of the way by a close-knit team that genuinely invests in each other.

Requirements

• Math aptitude and comfort working with numbers, spreadsheets, and financial data
• Excellent verbal communication skills—you’re professional, clear, and personable on the phone
• A proactive mindset: you don’t wait for people to call you back; you follow up
• High attention to detail and organizational skills
• Proficiency in Microsoft Office (especially Excel)
• Ability to handle sensitive information with discretion and professionalism

Nice To Haves

• 1–3 years of experience in accounts receivable, billing, or a related finance role
• Experience with fund administration software or accounting platforms
• Familiarity with union benefit funds, ERISA, or labor-management trust environments
• Associate’s or bachelor’s degree in accounting, finance, business administration, or a related field

Responsibilities

• Processing and posting employer contribution payments accurately and on time
• Monitoring outstanding balances and following up proactively with employers and payroll contacts to collect past-due amounts
• Answering incoming calls and correspondence from employers, fund administrators, and members regarding account balances, payments, and discrepancies
• Making outbound calls to resolve delinquent or unclear accounts—you’re comfortable initiating those conversations
• Reconciling accounts and identifying and resolving billing discrepancies
• Maintaining accurate and organized records in our fund management system
• Generating reports and assisting with month-end close processes
• Collaborating with other departments (Health, Pension, Annuity) to ensure data accuracy across funds
• Supporting audits and providing documentation as needed

Benefits

• Competitive Salary
• 100% Employer-Paid Health Insurance: Medical, dental, and vision coverage for you and your family
• Defined Benefit Pension Plan: Employer-funded retirement you can count on
• 401(k) with 3% Employer Match
• Health Reimbursement Account (HRA): Extra support for out-of-pocket healthcare costs
• Paid Time Off & Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree