Accounts Receivable Specialist G

Technimark•Asheboro, NC

About The Position

This role is responsible for various aspects of accounts receivable, including invoicing, collections, and cash application. The specialist will maintain accounts receivable records, perform month-end duties, and ensure customer information is accurate. The position requires strong communication and problem-solving skills, the ability to work independently in a fast-changing environment, and a commitment to excellent customer service. Collaboration with other departments and customer engagement are key components of this role.

Requirements

Associates Degree or equivalent experience required.
Knowledge of billing and collections procedures required.
Strong communication written and verbal, problem-solving and analytical skills required.
Ability to work independently and to adapt to a fast-changing environment.
Proficient in Microsoft Office including Excel and Word.
Must be highly organized and must have an attention to detail with an eye for accuracy.
Commitment to excellent customer service.
Ability to prioritize and manage multiple responsibilities.

Nice To Haves

4-year college degree preferred.
3-5 years high volume corporate invoicing and collections experience in the manufacturing or distribution sectors preferred.
Web based portal experience is preferred.
Accounts Receivable and Customer Service knowledge/experience preferred.

Responsibilities

Invoicing of Customer Shipments/Miscellaneous Charges.
Issuing Credit for Customer Returns.
Collection/Application of Cash Receipts from Customers.
Maintenance of Accounts Receivable Accounts.
Month End Duties including Reconciliation of Accounts Receivable and Sales.
Identify and Inform customer of overdue accounts and collect customer payments in accordance with payment due dates.
Ensure all customer information is correct, including phone numbers and addresses. Maintain contact list.
Send statements monthly to customers.
Develop and execute tailored procedures needed to collect on each account. This includes working with other Technimark departments and various individuals at the customer locations.
Identify, solve and correct root causes attributing to account delinquency.
Resolves invoicing problems, discrepancies and resubmit correct invoices for payment while applying good customer service in a timely manner.
Develop good working relationships with customer service department to collaborate on invoicing issues.
Enlist the efforts of account managers and senior management when necessary to accelerate the collection process.
Perform other assigned tasks and duties necessary to support the accounting department.
Assists Credit and Accounts Receivable Manager with Special Projects/Research.