Accounts Receivable Specialist

Young Innovations•Algonquin, IL

6d•$30 - $32•Hybrid

About The Position

The Accounts Receivable (AR) Specialist manages and coordinates accounts receivable and collection activities across multiple business entities. The role focuses on collecting outstanding balances promptly, maintaining positive customer relationships, and supporting cash flow objectives. Reporting to the Accounts Receivable Supervisor, the specialist works with customers, sales teams, and accounting staff to resolve billing issues, reconcile accounts, and maintain accurate financial records. The position manages B2B receivables and collections for an assigned territory, processes invoices and payments, reviews on-hold orders, and researches account discrepancies. It also supports month-end close, customer database maintenance, departmental coverage, and the distribution of incoming mail and payments. The position follows a hybrid work model, with scheduled work at the Algonquin, Illinois office and the remainder performed remotely. Travel may be up to 5%.

Requirements

1–2 years of successful experience managing collections for a large portfolio of B2B customers.
High-volume data entry experience.
High school diploma, or an equivalent combination of education and experience.

Nice To Haves

Some college or an Associate’s Degree.

Responsibilities

Manage B2B accounts receivable and collection activities for an assigned territory through phone and email communication.
Review and process on-hold orders daily to support timely order fulfillment and payment resolution.
Reconcile customer accounts to ensure accurate cash application and account balances.
Prepare invoices for assigned customers and territories.
Receive and process customer credit card payments by phone.
Make recommendations regarding customer credit limits and payment terms.
Audit and correct customer database setup and maintenance issues.
Research account discrepancies and prepare refund documentation as needed.
Build and maintain positive customer relationships while resolving billing and payment concerns.
Assist with month-end close activities, including preparing customer statements, supporting account reconciliations, and completing other accounting-related tasks.
Cross-train in other territories to provide departmental coverage and support business continuity.
Manage incoming mail and coordinate distribution of correspondence and payments.