Accounts Receivable Specialist III

Nomad • Toronto, ON

1d • Hybrid

About The Position

Nomad Fuel is a technology-driven fuel management platform helping trucking companies optimize their fuel spend, simplify payments, and access the most competitive pricing across North America. Our mission is to modernize the way fleets fuel and pay, empowering our partners to move further, faster, and more efficiently.

As our Accounts Receivable Specialist III, you will be responsible for managing the day-to-day accounts receivable operations across Nomad’s fleet clients. You will own daily payment processing activities, including PAD processing, manual payment processing, remittance activities, account reconciliation, and maintaining accurate customer account records.

Working closely with Finance, Operations, Credit, and Collections teams, you will ensure payments are processed accurately, customer accounts remain up to date, and outstanding issues are identified and resolved quickly. You will play a key role in supporting strong cash flow management and maintaining accurate financial records as Nomad continues to scale.

Requirements

• 3-6 + years of experience in accounts receivable, collections, billing, payment processing, or finance operations.
• Strong understanding of AR processes, payment application, reconciliation, aging reports, and accounting principles.
• Experience processing electronic payments, including PAD, ACH, EFT, wire transfers, or card payments.
• Experience managing overdue accounts, collection follow-ups, payment recovery, and outstanding balances.
• Strong communication and negotiation skills, with the ability to conduct professional collection conversations and negotiate payment arrangements.
• Ability to identify delinquent and high-risk accounts and escalate issues appropriately.
• Intermediate Excel skills, including pivot tables and lookups, and comfort learning new financial systems quickly.
• Strong attention to detail, accuracy, and ability to manage confidential financial data.
• Strong problem-solving skills and ability to work independently in a fast-paced environment.
• Excellent communication skills with the ability to work effectively with customers and cross-functional teams.

Nice To Haves

• Experience with FactorSoft, WEX, Comdata, or ERP/accounting software is considered an asset.

Responsibilities

• Process daily PAD transactions and monitor payment activity across customer accounts.
• Process manual payments including ACH, EFT, wire transfers, and card payments.
• Apply customer payments accurately against outstanding invoices and balances.
• Investigate failed payments, declined transactions, and payment discrepancies.
• Maintain accurate customer account records and transaction history.
• Monitor account activity to ensure payments are processed within required timelines.
• Process and remit collected customer payments to REV according to established procedures.
• Ensure payment transfers are completed accurately and within required timelines.
• Maintain supporting documentation for remittance activities.
• Coordinate with Finance teams to resolve payment-related questions or discrepancies.
• Reconcile customer accounts to ensure payments, balances, and outstanding amounts are accurate.
• Review payment history and investigate account discrepancies.
• Maintain accurate AR records and support reporting requirements.
• Assist with month-end AR reconciliation activities.
• Monitor AR aging reports and proactively follow up on overdue customer accounts.
• Contact customers by phone, email, and written communication regarding outstanding balances and overdue payments.
• Follow up on failed, declined, or unresolved payments and take appropriate steps to recover outstanding balances.
• Negotiate payment arrangements and repayment plans where appropriate.
• Investigate the reasons behind overdue balances and work with Finance, Operations, Sales, and Customer teams to resolve issues.
• Manage collection efforts for delinquent, high-risk, and defaulting accounts.
• Maintain detailed collection notes, account history, payment status, and recovery activities.
• Escalate accounts based on aging, risk, and recovery potential.
• Prepare account documentation and payment history for escalated accounts and support Legal or senior Finance teams when required.
• Track collection activity, recovery progress, and aged receivables.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed