Accounts Receivable Specialist I

Allsup Employment Services•St. Louis, MO

110d•$35,360 - $43,100

About The Position

The Accounting Specialist I manages assigned beneficiary cases through the full payment-readiness cycle within the SSA Ticket to Work program. The role includes proactive case management, beneficiary outreach, documentation validation, and preparing billing requests in accordance with program requirements. The Specialist I contributes directly to revenue generation by helping cases progress efficiently toward billable milestones.

Requirements

High school diploma or GED required.
Ability to learn, retain, and apply information.
Ability to multitask effectively in a fast-paced environment.
Strong organizational skills.
Excellent written and verbal communication and customer relations skills.
Flexibility, adaptability, and responsiveness to change.
Highly motivated and target driven.

Nice To Haves

Associate’s degree with six months of general office experience, or appropriate Allsup experience.

Responsibilities

Own and manage assigned caseloads.
Assess cases proactively for payment readiness and billing eligibility.
Contact beneficiaries to obtain required documentation and explain requirements.
Resolve issues involving missing, incomplete, or illegible paystubs.
Review and validate wage data processed through extraction tools.
Complete SSA Form 821 (Work Activity Reports) as required for billing.
Identify and address documentation gaps that could delay or prevent payment requests.
Prepare and submit payment requests under SSA Ticket to Work guidelines.
Update case statuses based on employment changes, such as unemployed, underemployed, TWP, or SGA.
Coordinate with case owners and internal teams regarding changes affecting billing.
Maintain accurate records of actions in AES systems.
Assist with Ticket Assignments and general portal updates as needed.
Follow compliance, confidentiality, and program requirements.
Perform other job-related duties as assigned.