Accounts Receivable Specialist I

Sentara Health • Virginia Beach, VA

2d • Onsite

About The Position

The Accounts Receivable Specialist I is responsible for managing the day-to-day operations of the organization's accounts receivable. This role involves ensuring accurate and timely collection of payments from consumers, insurance companies, and other payers. The Accounts Receivable Specialist will work to resolve billing issues, reconcile accounts, and maintain accurate records of transactions to ensure financial health and compliance with industry standards.

Requirements

• High School or equivalent
• one (1) year of related healthcare experience
• Accounts Payable experience (debits/credits, familiar with payer websites preferred)
• Some billing experience (preferably Healthcare)
• Prior EPIC experience preferred

Nice To Haves

• familiar with payer websites
• Healthcare billing experience
• EPIC experience

Responsibilities

• Managing accounts receivable accounts, ensuring accurate billing and timely collection of payments.
• Reviewing and processing insurance claims, verifying patient information and coding for accuracy.
• Communicating with insurance providers, patients, and internal teams to resolve payment discrepancies or issues.
• Performing account reconciliations, identifying discrepancies, and applying appropriate payments or adjustments.
• Maintaining patient account balances, assisting with follow-up on unpaid claims, and issuing statements as needed.
• Ensuring adherence to healthcare billing regulations and policies.
• Assisting with month-end closing activities and financial reporting.
• Collaborating with other departments (e.g., billing, coding, and customer service) to streamline AR processes.
• Addressing and resolving any patient or insurance inquiries related to billing and payment issues.

Benefits

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• annual discretionary bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED